My friend and I with our 8yr old and 14yr old daughters decided on this hotel as they had everything we needed, rooms, restaurant and entertainment. It was a midway point for us as we were meeting our husbands the following day. I called and booked, we were offered a table at 8.15pm either in the bar or the restaurant. We chose the restaurant and then we would move to the bar for entertainment. Excellent, helpful and booked. When we arrived we found it amusing how no one tells you the hotel is a road width away from a high speed electric rail line, Edinburgh to kings cross line I'm guessing which flew past every 10 minutes. We checked in to be then told children were not allowed in the bar after 9pm even though we were offered to dine in there, then we were told by a foreign receptionist that it is English law that children were not allowed in bars after 9pm and bluntly said that 'children should not be exposed to seeing people drink anyway'. We then said to her that we were residents in a hotel and residents can go to the bar anytime and the reason we booked is because it had entertainment rather than a bar and she walked away. My friend went to check the room to discovery 2 bugs under the duvet! We complained and the foreign lady was very abrupt shouting 'show me'. Yes they were still there. Another receptionist intervened and offered to change the linen and the bugs didn't come in the window as they are sealed! So where did they come from. She also suggested that our children sit in the room beside the entertainment while we took it in turns to go and see the band! Insisting that they have a cancellation policy and had to pay wether we stayed or not. We requested to see the owner and she said he was busy and would speak to him on our behalf however she would like us to stay and can see our children are not naughty and they will allow us in the bar. No thank you, you have bugs! we were leaving and not paying. Eventually she returned saying we could leave! Unbelievable. Do not stay here.
- Official Description (provided by the hotel):
- A beautifully spacious reasonably priced hotel in rural Northamptonshire, near the home of British Grand Prix - Silverstone. Fantastic dining, a relaxed atmosphere and a lively bar. ... more less
- Reservation Options:
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- Also Known As:
- The Walnut Tree Hotel Northampton