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“The Roar of the Crowd” 4 of 5 stars
Review of Premier Inn Northampton South - Wootton

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Premier Inn Northampton South - Wootton
Newport Pagnell Road West | Wootton, Northampton NN4 7JJ, England   |  
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Rooms from £44
Ranked #10 of 27 Hotels in Northampton
Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“The Roar of the Crowd”
4 of 5 stars Reviewed September 26, 2013

My wife and I stayed at this Premier Inn when visiting Northampton for a family reunion. Satnav will get you there fine - but if you're using Google directions it can be tricky because the hotel is tucked away unexpectedly and easy to miss. Even so, the rooms were comfortable and good value for money. We paid £8.25 each for breakfast - ordered when I booked online - and basically it was as much as you can eat. The serving staff were helpful, polite and hard-working. Our bedroom was in the hotel annexe - an advantage because the A45 is close by and the main part of the complex is close to that busy road. Request the annexe for accommodation, it's much quieter. In the evening the main restaurant was very noisy. It was all but impossible to conduct a quiet conversation - but that may have been because it was a weekend. Weekdays might be less frenetic. We'd stay there again, but maybe take our evening meal elsewhere.

Room Tip: Ask for a room in the annexe - rooms 46 and 48 would be ideal.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 30, 2013
Dear guest,

Here at Premier Inn we'd like to say thank you for providing us with your feedback. We pride ourselves on making your stay brilliant, and we are delighted to hear that you enjoyed your stay with us. It is a useful tip to suggest a room in our Annex building, it is a quieter side to the hotel away from the main road. As you pointed out, our restaurant can be very busy at times, particularly during the weekend, but on weekdays it tends to be much quieter. Thanks again for the feedback and we'd look forward to seeing you again.
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176 reviews from our community

Traveler rating
    84
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    7
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See reviews for
59
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Haywards Heath, United Kingdom
1 review
3 of 5 stars Reviewed September 23, 2013

Nice clean hotel. Hotel staff friendly and helpful. Unfortunately the restaurant service was not to the same standard. We waited over an hour for a table whilst sitting near the bar as instructed. Several new customers arrived and were seated before us. I think we had been forgotten as when I approached the manger to say we had been waiting a while we were seated at a table within five mins. On a positive the food was fine and a good price. Unfortunately we were unable to enjoy it as we would as by the time we were seated we were past eating.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 25, 2013
Dear guest,

Thank you for taking the time to give us your feedback. We are happy to hear that you enjoyed your stay at our hotel however we do apologise that our onsite restaurant failed to deliver to standard on this occasion. Here at Premier Inn we strive to deliver excellent customer service and on your next stay, we will be sure to take your previous feedback into account to make sure it does not happen again. Thank you again and we look forward to seeing you soon.
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Reading
1 review
5 of 5 stars Reviewed September 18, 2013

I stayed at the Premier Inn as overnight to attend a 2 training course from work.
The first contact was with a very helpful and friendly receptionist called Anneth. She had excellent customer service and was very helpful when I had any request for my room. The room 12 was such a good surprise, very spacious, a big comfy bed, sofa, all very clean and tidy, exactly what I needed for a good sleeping night .At dinner I went to the pub that is just next to the hotel. The food was so good and not pricey at all. The staff was lovely and the puddings are so delicious. I'll definitely come back to the hotel whenever I'll go to Northampton. Strongly advice! Such a great experience.

Room Tip: Room 12 is really spacious
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 25, 2013
Dear guest,

We'd just like to say a big thank you for taking the time to give us your feedback. We're delighted to hear that you enjoyed your stay in Northampton and that our team members met your satisfactions so well. Room 12 is indeed a great room, very spacious and if you choose to stay with us again, feel free to call in advance to request the room if it is available. Thank you and we look forward to seeing you again.
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Malton, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 17, 2013

Having to visit Northampton General Hospital unexpectedly,where else would I look for an overnight stay,other than a Premier Inn. On arrival, the checking in process was handled with efficiency and courtesy by a very friendly and helpful young man. The room as expected was very clean with all the facilities required - a comfortable bed equipped with immaculate linen, spare pillows and plenty of towels in the bathroom . Another unexpected but nevertheless pleasant stay with this hotel group.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 25, 2013
Dear guest,

Thank you for taking the time to give us your feedback on your stay. We're delighted to hear that you stay with Premier Inn so often and we're glad to hear that you enjoyed your stay this time, despite the unfortunate circumstances. Here at Premier Inn we strive to deliver excellent customer service and we hope to see you again another time.
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Portsmouth
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2013

This was a stop overnight on the way back from a funeral in Birmingham, The room was big with twin beds which were extremely comfortable, tea making facilities and the room was spotless. We booked the full breakfast at £8.25 each and this proved to be well worth the money. Would not hesitate to stay again

Room Tip: We stayed in the annex, altho close to the road we heard no traffic noise at all
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 25, 2013
Dear guest,

Thank you for your feedback on TripAdvisor and we are glad to hear that you enjoyed your stay. Here at Premier Inn we strive to deliver excellent customer service and we are happy to know that you found our breakfast prices reasonable. Staying in our Annex building is indeed a good tip and we'd look forward to having you stay with us again.
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rotherham
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2013

I would just like to thank everyone at the hotel and the adjacent restaurant for a lovely weekend. These people are extremely helpful and friendly and are a credit to Premier and Whitbead.We can highly recommend the Premier breakfast and also the meals and service at the Queen Eleanor. We would be very happy to stay here again. THANK YOU

Room Tip: This time of year the weather can be a bit unpredictable so if your room feels a bit chilly just ask...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 25, 2013
Dear guest,

Here at premier Inn Wootton we'd like to say a big thank you for staying with us and for giving us your feedback. Here at Premier Inn we strive to deliver excellent customer service to all of our guests and we are delighted that on this occasion we were successful. Thanks again and we look forward to having you stay with us again.
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UK
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 6, 2013

We stayed here for a sad reason - to be at my dad's funeral the next day. The staff didn't know this to begin with but even if they had known initially they couldn't have been friendlier or more helpful.
I asked for my room to be changed as some painting had clearly recently been done (all hotels and B&B's need a lick of paint every so often don't they so not a problem). There was a smell of paint and as I wanted the best sleep and rest, given the circumstances, I asked for a change. Which was done gladly and speedily. The rest of our stay went as smoothly and well.

The next morning the receptionist, who had been on the night before too, couldn't have been more helpful or find with directions and maps. In fact, I emailed Premier Inn to pass on our thanks for his service and kindness at such a difficult time for us. Really excellent service, well done Premier Inn Northampton.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wootton_Ops, Manager at Premier Inn Northampton South - Wootton, responded to this review, September 9, 2013
Dear guest,

We'd like to say a big thank you for your feedback and for choosing to stay with us. We are sorry to hear that on this occasion it was under tragic circumstances, but hope that the next time you stay with us, it will be during a more positive time. We're glad to hear that our receptionist took care of you well and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Northampton South - Wootton

Address: Newport Pagnell Road West | Wootton, Northampton NN4 7JJ, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
#3 Family Hotel in Northampton
#5 Romantic Hotel in Northampton
#9 Business Hotel in Northampton
Price Range (Based on Average Rates): $
Number of rooms: 50
Reservation Options:
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Also Known As:
Premier Inn Northampton South (Wootton) Hotel Northampton

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