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“room ok but restaurant next door is worst ever” 1 of 5 stars
Review of Premier Inn Northampton Bedford Road/A428

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Premier Inn Northampton Bedford Road/A428
The Lakes | Bedford Road, Northampton NN4 7YD, England   |  
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Rooms from £44
Ranked #1 of 27 Hotels in Northampton
tris1
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4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“room ok but restaurant next door is worst ever”
1 of 5 stars Reviewed March 5, 2009

the premier inn itself is ok, but the lakeside pub next door is very poor indeed. Food is terrible, worst i have ever tasted. I had steak and ale pie with new potatoes....potatoes were nowhere near new and re-heated, peas were rock hard, and pie was 99% pastry. Gravy, as with everything else, tasted of nothing whatsoever, service was unfriendly, and there were children running amok the whole time.

My meal was £9 without drinks but was worth no more than a pound, which is why i demanded a refund, it really was bad, so please save your hard earned cash and choose anywhere else.

The icing on the cake was when i told the premier inn reception battleaxe, she replied, "well don't eat there then!"...of course, i thanked her for her inspiring wisdom, and will be complaining about her attitude and public relation skills to head office.

Overall, i recommend that if you can avoid this location, please do.

  • Stayed March 2009, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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208 reviews from our community

Traveler rating
    125
    60
    16
    4
    3
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50
47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
UK
Top Contributor
72 reviews 72 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed October 4, 2006

Pleasant location, helpful receptionist, but our two rooms were on different floors and at opposite ends of the hotel. One of them smelled strongly of cigarette smoke (we are non-smokers and always ask for non-smoking rooms). Other than that, the rooms were clean and adequate, as you expect from this chain. The pub/restaurant next door is understaffed and very downmarket, lots of children and mess (it's a Wacky Warehouse, which they don't tell you until you get there). If you have to eat there, don't wear your best clothes. Dinner was dreadful but breakfast was just about OK. Restaurant staff couldn't care less.

  • Liked — Cleanliness
  • Disliked — Tobacco smell; lack of decent restaurant
  • Tips/Secrets — Stay in the hotel by all means, but find somewhere else to eat.
  • Stayed September 2006, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Northampton Bedford Road/A428

Address: The Lakes | Bedford Road, Northampton NN4 7YD, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Romantic Hotel in Northampton
#2 Business Hotel in Northampton
#6 Family Hotel in Northampton
Price Range (Based on Average Rates): $
Number of rooms: 44
Reservation Options:
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Also Known As:
Premier Inn Northampton Bedford Road/a428 Hotel Northampton

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