Paid for a deluxe room with the pictures showing a sofa and I was allocated a room with no sofa, no air cconditioning, no working lamp (which is an issue when you are trying to work as the room is so dark even iI'm broad daylight) and a tv that shut itself every 30 mins (the timer was not on).
The free WiFi log in had a message saying you would be charged so I avoided it even though they advertise free WiFi.
The car park has an exit system that requres you to press a button to ring reception. The staff who thought their time was more important than mine made me wait an exceptional amount of time before they would make the effort to open the gate
The location is awful. Even something basic like an atm machine is a good ten minute drive away as they admit in their room brochure. Stay at the local Hilton instead or if they are full just sleep in your car for a better quality nights sleep.
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- Also Known As:
- Marriott Northampton
- Northampton Marriott