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“Shabby” 2 of 5 stars
Review of Oriental Garden

Oriental Garden
13-15 Sheep Street, Northampton NN1 2LT, England
01604 602818
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Ranked #70 of 397 Restaurants in Northampton
Certificate of Excellence 2014
Cuisines: Chinese
Dining options: Breakfast, Delivery, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Delivery, Late Night, Reservations
Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
13 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Shabby”
2 of 5 stars Reviewed May 5, 2015 NEW

We went as a rather large party - 30 of us - they squeezed us in like sardines, 10 to a table. The food was average, we had the eat all you can option and there was more than adequate between us.

The staff were abrupt and distant, some of us had to become expert at dodging the elbows when they served the food or cleared the table.

I needed to go to the toilet, but when I saw them decided to wait until we got back to the hotel.

It wasn't a pleasant experience, the general impression was get as many covers in as possible, serve them, give them the bill but generally don't bother with them.

The actual restaurant was shabby and "unloved" as was the toilets.

Definitely would not visit there again.

  • Visited May 2015
    • 3 of 5 stars Value
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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188 reviews from our community

Visitor rating
    102
    47
    14
    15
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Any
English first
Northamptonshire, United Kingdom
1 review
“Service appalling”
2 of 5 stars Reviewed May 3, 2015 NEW

After a fantastic day out at a christening me and my husband thought it would be a great idea to call in our local Chinese restaurant (oriental gardens) for a meal. This is our 3rd visit and I wouldn't say the first two times were brilliant even though we are easily pleased. After waiting near on an hour for our 2nd course when asked how long it would be we was advised they had forgotten about us. We then asked to pay for the little starter that we had eaten off the all you can eat menu which was £15:50 each we still had to leave with an empty stomach and paying £16:00 what a total let down considering we ended up having to cook when we got home. Will not being visiting there again.

  • Visited May 2015
    • 1 of 5 stars Value
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
78 helpful votes 78 helpful votes
“Good food”
4 of 5 stars Reviewed May 2, 2015 NEW

Visited in April 2015. 9 adults we were given a big round table which was brilliant as we could all join in the conversation. Eat as much as you want option is about £15 per head. It is waitress service and they brig a good variety of food or you can ask for anything you particularly want, if you want more they will bring it. Always very busy so best to book. Could be a bit slow on bringing drinks is the only negative I have. Multi storey parking across the rd which is free at weekends.

  • Visited April 2015
    • 5 of 5 stars Value
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
13 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Pretty good”
4 of 5 stars Reviewed April 25, 2015

I was happy with the food, which was plentiful, tasty, well presented and served in a timely and courteous manner. The staff were friendly and attentive, without being overbearing.

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Northampton, United Kingdom
1 review
“Lovely meal, But....”
4 of 5 stars Reviewed April 20, 2015

Had a lovely meal with good service, but all of this was ruined by the rudeness of one waitress at the end of the meal. I made a genuine mistake when paying the bill and the waitress, who had been pleasant enough up until then, returned to my table with a scowl, rudely dropped the bill wallet on the table in front of me and complained I had not paid enough. Her customer service skills , or the lack of them, let the restaurant down.

  • Visited April 2015
    • 3 of 5 stars Value
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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