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“Punching above weight in a challenging location” 4 of 5 stars
Review of Park Inn by Radisson Northampton

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Park Inn by Radisson Northampton
4.0 of 5 Hotel   |   Silver Street, Northampton NN1 2TA, England (Formerly Northampton Moat House)   |  
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Ranked #10 of 27 Hotels in Northampton
Certificate of Excellence 2014
Norwich, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Punching above weight in a challenging location”
4 of 5 stars Reviewed 5 days ago NEW

I stayed here whilst on business in the area and although the surroundings gave an impression of a depressed and economically challenged area, the hotel was bright modern and of good business traveller standard. The room was on the small side but had the required facilities and was clean and well maintained. Good quality breakfast and very attentive and helpful staff. I used function rooms as well and these were ideal for the business meeting and training that I attended.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PI_Northampton, Front Office Manager at Park Inn by Radisson Northampton, responded to this review, 3 days ago
Dear Richard,

Thank you for your comments on Trip Advisor.

It is nice to hear that you had a good stay with us and that you found the hotel to be clean and modern and that you enjoyed the breakfast.

I look forward to hopefully welcoming you back in the near future.

Kind regards
Nicola Dent
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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1 review
5 of 5 stars Reviewed 1 week ago

The bar staff girls Ana Maria & Cristina were very welcoming, friendly which offset the extortionate bar prices. They made a tedious business trip a whole lot easier to bare. They are a credit to the hotel. They looked after is in the bar always checking that we were ok and asking if we needed another drink.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PI_Northampton, Front Office Manager at Park Inn by Radisson Northampton, responded to this review, 3 days ago
Dear Dave,

Thank you for your lovely feedback regarding your stay with us.

I will certainly pass your comments on to Ana Maria and Cristina. It is always nice to hear such positive feedback on the staff here.

I look forward to welcoming you back in the future.

Kind regards
Nicola Dent
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlow, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel very smart and bedroom very , modern. There were no fried egg's at breakfast, which you would be offered even at a b &.b. Is this the beginning of another cost cutting exercise at a hotel chain? Over 50% of the staff I met weren't British. They struggle with English and we struggle to understand. For the price you pay, you would expect the hotels to pay their staff decent Wages.

  • Stayed April 2015, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PI_Northampton, Front Office Manager at Park Inn by Radisson Northampton, responded to this review, 3 days ago
Dear Reynella,

Thank you for your comments on your stay with us.

I am pleased that you found the hotel smart and modern.

With regards to the fried eggs, we have these available on request and have a sign up above the buffet to let guests know this. We don't have them out on the buffet as we like to ensure the food is kept as fresh as we possibly can.

I hope that you visit us again in the future so that you can have the full breakfast at the hotel.

Kind regards
Nicola Dent
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for two nights to see a rugby match. The location is good - very central, with reasonable parking (camera controlled) and an easy walk to Franklin's Gardens. The hotel seemed very busy but reception staff were friendly and efficient. Our room was on the top floor and we didn't notice any noise from the street or other rooms. It was a decent size and quite clean.

The "complimentary toiletries" were just wall mounted hand and body washes, and the toilet paper was the thinnest I've ever seen ... but on the plus side, there was a real hair dryer, which I really appreciate because it lets my other half use the bathroom when I'm drying my hair. Bed was really comfy, too.

BUT water pressure was appalling - on the first morning I was shivering in the shower because there was only a trickle of hot water. It was so bad that we did without washing the next day!
Suspect this was to do with being on the top floor ...hopefully rooms on other floors are better.

If you pay by credit card, they want to pre-authorise £25 per person per night in case you want to charge food or drinks to your room - not a biggie, but something to bear in mind.

Overall we'd stay again if the price is right - but not on the top floor!

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PI_Northampton, Front Office Manager at Park Inn by Radisson Northampton, responded to this review, 3 days ago
Dear cogran,

Thank you for your feedback on Trip Advisor.

I am pleased that you found the hotel to be what you were looking for and I hope you enjoyed the rugby.

I look forward to hopefully welcoming you back to the hotel in the future.

Kind regards
Nicola Dent
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 nights whilst on business. Friendly efficient staff throughout the hotel. Gym smal but not busy so was ok. Free wifi is great and will definately book here again when back in the area.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PI_Northampton, Front Office Manager at Park Inn by Radisson Northampton, responded to this review, 3 weeks ago
Dear Chris,

Thank you for your comments regarding your stay with us.

I'm really pleased that you enjoyed your 2 nights at the hotel and would choose us again if you visit Northampton.

I will hopefully see you again in the near future.

Kind regards
Nicola Dent
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Northampton

Address: Silver Street, Northampton NN1 2TA, England (Formerly Northampton Moat House)
Phone Number:
Location: United Kingdom > England > Northamptonshire > Northampton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Northampton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Inn by Radisson Northampton 4*
Number of rooms: 146
Official Description (provided by the hotel):
Positioned in the heart of the town centre near major business and retail venues, Park Inn by Radisson Northampton provides a convenient location for executives and leisure travellers. As the only full-service hotel in the Northampton town centre and a recently completed extensive and stunning refurbishment to all the public areas, this accommodation offers a modern and welcoming venue to include lounge, bar, restaurant and fitness centre with pool, sauna and steam room. Each guest room features complimentary high-speed, wireless Internet access, and Business Friendly Rooms offer extra amenities such as breakfast. With conference space to accommodate up to 600 delegates, this Northampton hotel is the place to meet.• Less than one kilometre from the rail and bus stations, this Northampton hotel makes it easy to travel in and around the city.• Guests can choose from 146 comfortable rooms with amenities such a flat-screen, LCD television and in-room safes.• Indulge in a gourmet burger and beer at the hotel's recently refurbished RBG Bar & Grill.• High-speed, wireless Internet access is provided throughout this Northampton hotel (free basic internet connection).• PACE Health & Fitness Club boasts a fully equipped gym, indoor pool, jacuzzi, sauna, steam room and solarium.• A beauty therapist is available for patrons who want to unwind and refresh.• Guests and delegates enjoy on-site car park facilities (fees may apply).• Reserve one of the hotel's 12 meeting rooms, featuring audiovisual equipment like LCD projectors. The hotel operates a no pet policy. Read more about the hotel's various Responsible Business activities that offset carbon emissions and help the local community. ... more   less 
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Also Known As:
Park Inn By Radisson Northampton Hotel Northampton
Northampton Park Inn
Park Inn Northampton

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