We stayed at this hotel in mid September when visiting a friend who lives on the neighbouring Grange estate. We booked quite late, at the end of August and had Initially wanted a family room but as the website showed none available, we asked our friend if our son could stay with him and when he agreed, we booked a double room for us at the rate of £55.
For reasons I won't go into, we turned up at the hotel for once without a printed off confirmation email which was irritating as the man on the desk told us that the rate we were listed as paying would be £69. When I protested and tried to find some evidence of my £55 booking, he looked into it again and agreed that yes, it was £55 and that the £69 rate was that day's rate which had somehow crept into our booking. Do watch out for that and make sure you take your printed email confirmation with you should you go.
Our room was pleasant enough and comfortable but we were surprised to find the existence of a sofa bed in it and I'm afraid we forgot to ask the staff why the website had said there wasn't accommodation available for our son.
Our plan was to go out to dinner that night with our friend and to meet other friends the following day for lunch. I'd packed an iron on the advice of another Tripadvisor member who'd had an unfortunate experience with the communal iron but I was disappointed to find that there was no hairdryer in the room - you would have to go and ask for a communal hairdryer as well which I'm sure no woman wants so I made do without washing my hair again which was just as well, as it turned out.
The room was pleasantly furnished with flatscreen TV, tea and coffee-making facility, wardrobe space and a good long mirror but no mirror over the desk where you might expect to find one for doing make up. There was also a notice which said that extra towels were available in the drawers but we didn't find any.
I had a reasonable night's sleep and found my half of the bed comfortable but my partner had a spring in his back all night so he didn't sleep much.
We had a continental breakfast in the morning which was a decent, enjoyable breakfast. The dining area is quite sparsely furnished with no carpet on the floor and whilst it was fine for breakfast, we both agreed we wouldn't find it a pleasant atmosphere for an evening meal.
After breakfast we returned to our room for a shower. Our room was on the ground floor and the shower was in a kind of "wet room" arrangement. My partner turned the shower on and the next thing we knew there was water coming out under the bathroom door into the room! It turned out that the shower drain was blocked with hair and we ended up using our two precious towels to soak up all the water. We had to have showers at our friend's house instead.
The woman on the desk apologised to us and deducted the charge for our breakfast. However, I would have preferred to have paid for my breakfast and had a decent shower and hair wash, then blow-dried my hair easily in the room.
I wouldn't rule out staying here again but I'd probably try the other hotel across the way next time - or the blow-up bed on my friend's floor!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.