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“Average hotel but watch out for extra charges!” 3 of 5 stars
Review of Hotel 53

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Hotel 53
3.0 of 5 Hotel   |   53 Piccadilly, York YO19PL, England   |  
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Ranked #26 of 44 Hotels in York
York, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
“Average hotel but watch out for extra charges!”
3 of 5 stars Reviewed March 5, 2013 via mobile

stayed at this hotel on Friday night with my partner. We booked last minute & chose this hotel for its price - £66 for one standard double room with a central location.

The staff were pleasant and professional upon checking in, although there was a mix up with our rooms the problem was resolved quickly. We did ask for a room with a nice view and somewhere near the top half of the building but we got a room on the first floor looking onto the bins outside what looked like the kitchen downstairs.
We were surprised that parking was an additional charge of £10 per night which would be something to think about if its £10 per day and your maybe staying for a few days it could get pricey! Other optional extras like breakfast at around £10 extra per person, (we ended up going to weatherspoons across the road) no ironing facilities in the room and although an ice bucket was supplied I would guess it would cost you to get ice in it!

The room was upon first inspection clean but when you look a little deeper it could have done with a thorough clean in places like the headboard, the cups in the toilet and under the sink where the towels were kept.
It was cold in the room and the heating facilities weren't the best with drafty windows which also let alot of traffic noise in. My partner added that he did not like the lumpy clogged up duvet and that the television was tiny for the size of the room. There was also no fridge in the room, the decor was fresh and modern and the bathroom had a great shower with clean fresh towels.

Overall the room was average for the price and I probably would have preferred to stay at a premier inn were I would have got a warm nights stay, with parking and breakfast all included for around £50

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,106 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Royal Tunbridge Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 2, 2013

This hotel is a fairly short walk from the centre of York, although the immediate area is not very picturesque. It is modern and minimalist and when we arrived the restaurant was busy and people were clearly enjoying themselves. However, our room was so cold and the noise from the road so loud that I assumed the window was open and immediately went over to close it. It was not open. The room was not heated (a disappointing and common feature of hotels in a time of rising energy costs) and despite turning on the only heater (a plug in electric one) and leaving it on all night, the room never really warmed up and the traffic noise continued throughout. So little or no sleep - whilst fully dressed! The bathroom was pleasant and the shower hot. Breakfast was good and the staff were very friendly and helpful.

  • Stayed February 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dominic J, Front Office Manager at Hotel 53, responded to this review, March 5, 2013
Thank you for your comments.

I am very sorry to hear that the room temperature was not to your liking and that the noise from the main street prevented you from sleeping as you would have liked.

Bedroom windows are usually left partially open prior to check-in to enable the room to air, and from what you have experienced, I believe it is possible that the window was not closed/closed correctly by staff prior to check-in and was consequently left ever so slightly open - which would explain the level of noise experienced and the room temperature.
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Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2013 via mobile

This is an excellent hotel in a good central location. It is a 5 minute walk to the centre of York, the castle and very close to other attractions. The rooms are quiet, comfy, have excellent decor and very clean. And compared to other hotels nearby excellent value. I would definitely stay again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lytham St Anne's, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 24, 2013

Easy to find and park up for the duration, in a secure car park with a reserved parking space for £10 per day. Very friendly and helpful staff and easy check in. Arrived early, but one of our two rooms was ready, so were able to check in immediately. The location for walking round York and seeing the sights is second to none.
We requested adjacent rooms and these were provided. The rooms were very clean, light and spacious enough, with beds to rival Premier Inn. Superb power shower with fixed shower gel dispenser, and clean, soft towels. I don't particularly like worn, cuddly, chintzy, heavily curtained type hotels and actually like them modern, sleek, airy, and crisp looking!
The refreshments tray is the best stocked I have seen for a long time, although the restaurant food seemed slightly limited in choice and quite expensive, so we didn't have any. Save some money and forego the breakfast option and nip across to the Wetherspoon's across the road. Alternatively, the Tesco Express further up the road has a bakery and is ideal for croissants, plaits, and Danish pastries.
With wide corridors and doors, and a lift, the hotel is suitable for all ages and mobility. As a family of four we thoroughly enjoyed our stay at the Hotel 53 and plan to visit again in the next school holidays. Although next time we will be taking a lightweight gang socket for each room to enable overnight charging of gadgets, the two room sockets not enough for us.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 23, 2013

It seems that many hotels think that by providing minimal decor and painting everything white that they can then be termed "boutique" or moderne, sadly this is a prime example of a pretty ugly modern building made uglier by its insipid lack of anything welcoming or having any kind of warmth to it. I have mentioned the check in in other reviews, such an important element and here it was basic - mind you the quicker i was out of the sterile reception the better. Maybe i am being harsh in that they could do little with the building itself to make it any warmer - but here there is just such a lack of any "style" at all, it is one step away from any other business hotel. Then we get to the bed, way too soft with a duvet that had clumps/bunches of whatever it was filled with - this then all gathered towards the bottom of the duvet dragging itself away from you during the night. We did not get a great nights sleep as a result, the bed also being one that convulsed whenever one of us moved and the room itself lacked any real heat, thin walls, a shower that leaked.......I will not be going back here, reader beware!

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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hotel53york, Front Office Manager at Hotel 53, responded to this review, February 25, 2013
Thank you for your comments.

I am very sorry to read that the bed was too soft for you. Much of our feedback from guests is that they prefer a soft bed to a firmer bed but I appreciate that this is simply a matter of personal preference. Housekeeping staff do normally ensure that the duvet content is well distributed when preparing the room, but I apologise if this was not seemingly the case, and only wish that you had brought this to our attention at the time so that we could have provided you with an alternative duvet.

Subsequent to your review, I can confirm that the leak you spoke of in the shower has since been resolved by our maintenance team. No issue was found with the heater.
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Rugby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2013

Have stayed at this Hotel a few times. The Hotel and rooms are clean, the staff are friendly and helpful. Often used as a base when working in York. Haven't tried the food as York has plenty of restaurants too good to miss!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Whitehaven, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 23, 2013

Not what we expected :-(. No better than a Premier Inn would prob stay at Premier Inn next time. We paid extra for king sized room/bed, bed was very comfortable but not worth paying the extra. Rooms were basic but clean, tv was small for the size of the room, remote wasn't working correctly, the shower drain didn't drain properly and leaked the bathroom, on day two we weren't left any clean hand towels, the windows were drafty and u could hear all the traffic n pub noise after hrs. The lift called at every floor on the way down and up! Had a pay £20 for 2 nights parking, breakfast was ok on first morning but they ran out of mushrooms on the sat morning !! For the price I paid for 2 nights I would definitely go for a chain next time, Hilton, plaza or even premier inn :-( disappointed

  • Stayed February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 53

Address: 53 Piccadilly, York YO19PL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 44 Hotels in York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel 53 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel 53 is in a central location within the city walls and is a short walk from York's major attractions. The hotel's clean, modern exterior is complemented by elegant interior design, creating an atmosphere of stylish simplicity. Whether you're taking a short break, staying with us for a little longer or on business you'll feel immediately at ease at Hotel 53 York. At Hotel 53, we aim for individuality and flair, with the most modern facilities to ensure that our guests receive a warm and professional service throughout their stay. ... more   less 
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Also Known As:
Quality Inn York
53 Hotel York

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