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Astley House: Traveler Reviews


Hotel class 2.5 of 5
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123 Clifton, York YO30 6BL, England
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Reviews you can trust

84% Do not recommend
2.0 of 5 stars 32 reviews
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Tired and worn

Astley House

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2 of 5 stars
peterodl   96 contributions
st.paul,mn
Aug 25, 2009 | Trip type: Solo travel
1
person found this review helpful

I stayed at the Astley House May 27-29, 2009 and got room #5 after being greeted by one of the staff at the front door and picking up my keys. The room was pretty nice really. I had a four poster bed, small couch, coffee maker, large closet and a writing desk. The decor and upkeep of the room left something to be desired though. In spots, the carpet was worn through and the ceiling had water stains in spots. The television only received about four channels and the road outside was too busy to keep a window open at night.
The location is about a 20-25min. walk from the train station. I did it with a 40lb. backpack in 25min. and about 6.70pounds to take a taxi. I suspect my driver took the long way since it took him about 15min. to drive to the Astley.
The Astley really isn't too bad a place. The location is a bit of a walk to the town center and the rooms are worn but if some work was put into them, I would have no trouble staying there again or recommending it to anyone.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since September 06, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Terrible Service, Faulty Towers, Owners were Stupid

Astley House

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5 of 5 stars
janefaulkner1977   1 contribution
Rotherham, United Kingdom
Aug 19, 2009 | Trip type: Friends getaway
3
people found this review helpful

I stayed at York but our others friends were a bit Skint, Found Astley House for £70 per room for the night. The hotel rooms were discusting, the Service was Terrible, No Reception, and when you needed a member of Staff, you had to ring a bell and wait in the Lobby, 4 Times I called for Assistance and after 10 Minutes of waiting, I used my iphone to Organize a Taxi. The Owners were a Man and wife team, the wife was foriegn and spoke very Broken English. The Beakfast was the worst breakfast I have ever had in my entire life, No member of staff serving at all, 2 Cheap Toasters, a Bread Bin with a loaf, tea or Coffee, No Orange Juice, a Jug of Milk, and 2 plastic containers of cornflakes. Also when coming home from an evening out, we were giggleing, but not making a loud noise at all, the lady owner opened a door from her private quarters and told us to Shut up, really rude, then slammed the door, then when we got home, I got my Visa bill and they had taken the Money Twice, they needed a Card Number to hold the room, then we paid Cash on arrival, we paid cash on arrival, and they took the monkey from the Card aswell. Totally icompitant, and should be reported to the trading standards .

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 25_34
  • Member since August 19, 2009
  • Would you recommend this hotel to a friend? No
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tried to con us out of cash

Astley House

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1 of 5 stars
AlfieW   2 contributions
England
Jul 23, 2009 | Trip type: Couples
3
people found this review helpful

Easily the worst hotel I've ever stayed in - both because of the lack of cleanliness, the terrible service and the dubious business practices. Paid 50% deposit of the £70 a room tariff in advance but the manager attempted to double the price of the room after we'd checked in. It wasn't worth £70 a night and it certainly wasn't worth the inflated tariff of £140 a night. Having now read the reviews here, and read about the shady practices that go on and the dubious extra charges, you would think either the tax office or the owners of this establishment would start to look into the manger's reluctance to issue receipts and his insistence on cash payments.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 02, 2005
  • Would you recommend this hotel to a friend? No
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Astley House is Lacking

Astley House

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2 of 5 stars
Rebexx75   7 contributions
Brooklyn, New York
Nov 12, 2008 | Trip type: Friends getaway
5
people found this review helpful

For the price (£46 per night) I should have expected it to be lacking in some respects. But it was lacking in EVERYTHING. There was no reception. The room was tiny. I asked for 2 single beds yet we had a room with a coffin bed that folded out and a double 4 poster. Bathroom was the smallest bathroom I've ever seen. Could not even turn around in it. Room was dirty. Breakfast was a joke. Not a good value for the money. The YHA would have most likely been better in this price range.

  • Liked — location was OK
  • Disliked — quality of breakfast, room size, bathroom size, no receptionist
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 25-34
  • Member since October 13, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
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If you like mould stay here!!!!

Astley House

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1 of 5 stars
j-wil101   1 contribution
bradford
Nov 1, 2008 | Trip type: Couples
4
people found this review helpful

the hotel was small and didnt smell very nice. the bathroom ceiling had mould all over it and the shower was just disgusting.
i booked the hotel on the internet and thought my payment had been taken...when i got there a lady greeted me with my full card details including the last 3 digits on the back of my card which i was quite suprised at.
the next morning i was told that the 'card machine' wasnt working and i would have to pay by cash which i did. 2 days later i notice a £30 deduction from my account....when i called this was for apparently smoking drugs in the room... i do not even smoke which so natrually was offended by this. the owner said that if i came over to get the money back they would just keep deducting money from me! which we all know is illegal! i have contacted trading standards regards the matter anyway and am currently in the process of taking this hotel to court so my advice....DONT STAY HERE!!!!!! YOU WILL GET ROBBED!!!!

  • Liked — the location
  • Disliked — everything!
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 01, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Call now to book: 1-800-45-HOTEL from hotels.com
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Astley House Address

123 Clifton, York YO30 6BL, England
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