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“friendly and attentive” 4 of 5 stars
Review of The Groves

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The Groves
4.0 of 5 Hotel   |   15 Saint Peters Grove, York YO30 6AQ, England   |  
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Ranked #2 of 45 Hotels in York
surrey
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“friendly and attentive”
4 of 5 stars Reviewed February 25, 2011

Great personal, friendly service with nothing too much trouble. The decor is in the middle of being redone - so a bit ecclectic, but nicely quirky! We stayed in the Bootham Suite, which was beautiful and had been very tastfully decorated. Nice touches included chocolates and fresh fruit left for us to enjoy. (Although that was just in the suite.) The breakfast was efficiently served with everything freshly cooked and in good sized portions. The hotel has some fantastic original Victorian features, and will be even more comfortable when the upgrades have been finished. It is only a 10 minute walk from town.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, March 6, 2011
We recall your visit and thoroughly enjoyed looking after you and your family.

David & Staff
The Groves York
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 21, 2011

i have stayed in many hotels chains as well as privately owned i found the groves to be
nice but not 4 star.Room was small but clean and warm breakfast was lovely with a good choice and nice service maybe a little too quiet and patronising for us . Have stayed in other hotels in york and found them alot more accomodating and friendly to a group of 40 to 50 year old couples who do not want to be in bed for 11pm when the celerbration was a friends 40th birthday and we purchased champagne and drinks from the bar.But still the groves is a very nice quiet hotel 15 minutes walk from the start of the city near the minster.

  • Stayed February 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, March 6, 2011
The Groves is in a tranquil culdesac and suited to those wanting a quiet city centre break. It is unsuitable for groups partying late into the early hours. We are pleased that you found us satisfactory but also pleased that you found it too quiet and will try somewhere else on your next trip.

David
Senior Partner
The Groves York
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Ipswich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2011

We wanted to visit York and had spoken to many people who had but noone was forthcoming witha recommendation for a hotel so it was down to us to choose! We spent a few hours trawling the internet and were somehow drawn to The Groves. What a fantastic find it was! We were immediately met with genuine warmth and were taken to our room which was in a seperate property from the main building. The room we were given had just been refurbished and was clean warm and comfortable. The bathroom was huge! A rolltop bath and seperate shower and the most fabulous flooring made it stand out from the norm.
10 minutes walk from the city centre made this the ideal starting point for our exploration of a fabulous city.
The breakfast each morning was perfect with choices to suit everyone (inc smoked salmon!) and the staff were friendly and attentive.
This was my birthday treat from my husband and I have to say that I would happily stay at The Groves EVERY birthday! We will definitely be back!! Thank you all

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, March 6, 2011
We are pleased you enjoyed your birthday treat at The Groves - please retunr soon.

David & Staff
The Groves York
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Brussels, Belgium
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2011

I stayed at The Groves from 11 - 13 February, whilst on some family business in York. I've stayed at several B&Bs in the city, but having been disappointed by each, I was recommended to go to the The Groves and I'm really pleased I acted on that!

The Groves is a large building at the end of a quiet close, with private car parking at the back. (really good for somewhere so close to the centre!) Its opposite St Peters School in Clifton, so only 5 minutes walk from York Minster etc. The quality of the service was excellent - warm and friendly, but not obtrusive. As a single traveller I felt valued, safe and appreciated. My 'large single' was exactly that - very comfortable with a 4ft bed, an en suite shower/loo, freeview TV & free wifi in the room. Delicious breakfast, with nothing too much trouble (loved the local jams too - so much that I bought some; a nice touch).

I wanted to treat myself during this visit, and The Groves recommended two places to try out - 5 senses day spa just 2 minutes up the road, and Fifty50 hairdesign 10 minutes walk into the centre. Both were excellent, and contributed to a lovely weekend. They also provided good shopping tips, and free umbrellas whilst it was raining... pretty important during February.

As they say - I'll be back!!

  • Stayed February 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TheGrovesYork-co-uk, Front Office Manager at The Groves, responded to this review, March 6, 2011
We enjoyed looking after you and thank you for the review.

Gordon
Reception
The Groves York
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Uckfield
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 7, 2011

This was our third visit and we are always made so welcome. We love the individuality of each room, the spotless and tasteful bathrooms, the homely atmosphere, excellent breakfast and the bar. Lovely thick towels, good quality bed linen and interesting decor. Plenty of parking. 10 minutes walk from the city centre, yet in a quiet location. The staff are so friendly but not intrusive. Very restful place to stay. The Bootham suite is very sumptuous and we would recommend it for a special occasion

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Owner at The Groves, responded to this review, February 13, 2011
We were pleased that you re-booked again with The Groves and that you loved the added comfort of our new Bootham Suite. We look forward to seeing you both again soon. Kind Regards, David, Gordon & The Groves Staff
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Grimsby, United Kingdom
1 review
4 of 5 stars Reviewed January 30, 2011

Chose this hotel after reading very good reviews and cannot fault the place. I found management/staff to be very helpful and attentive - nothing was too much trouble. Very quiet location about 10 min walk from the centre. Our double room was clean, comfortable and quiet, the breakfast was exellent. I would definitely use the Groves again and fully recommend it.

  • Stayed January 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, February 13, 2011
It was very kind of you to leave such a positive review and pleased that you enjoyed your trip to York. Kind regards, David, Gordon & Staff
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Nottingham, England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 27, 2011

nice place on a quiet road a ten minute walk from york centre,room excellent and very good breakfast,car parking charge of three pounds only which is a bonus

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Owner at The Groves, responded to this review, February 13, 2011
We were delighted to receive full marks from you after your recent stay. We are pleased that we met your expectations. All rooms vary in shape and size at The Groves and we try to allocate as fairly as we can. Kind regards, David, Partner
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Additional Information about The Groves

Address: 15 Saint Peters Grove, York YO30 6AQ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free Breakfast Free Parking Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in York
#4 Romantic Hotel in York
#5 Business Hotel in York
#6 Family Hotel in York
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Groves 4*
Number of rooms: 26
Official Description (provided by the hotel):
Personal summary by the owner: The Groves provides first class accommodation in a pleasant tranquil setting just minutes on foot to the historic city centre. Rooms & bathrooms come in all shapes and sizes - you pay for what you get - yet we are proudly competitive price wise. If you are staying for 3 or more nights or travelling long haul, we highly recommend, subject to budget, taking a large room if available. You will have a clean en-suite room, comfortable bed, a complimentary refreshment tray, and a hearty Yorkshire breakfast. We provide a polite unpretentious helpful service in a 'non-chain' quirky charming environment. We are owner operated and not complacent realising your free time is valuable to you and us. The Groves is unsuitable for groups wanting to party excessively. Other groups contact us for further information. Free parking until checkout. Wifi(that generally has a good signal) flat fee of £4. The accommodation is over 2 floors - no lift. We have ground floor accessible rooms by request. Room fans but no air conditioning. We love York and look forward to welcoming you to The Groves - email or telephone for best rates. David ... more   less 
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Also Known As:
The Groves Hotel York
Groves Hotel York

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