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“Absolutely delightful ” 5 of 5 stars
Review of The Groves

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The Groves
4.0 of 5 Hotel   |   15 Saint Peters Grove, York YO30 6AQ, England   |  
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Ranked #2 of 45 Hotels in York
1 review
1 helpful vote 1 helpful vote
“Absolutely delightful ”
5 of 5 stars Reviewed October 13, 2013

From the very 1st phone call to booking out the staff were so polite and friendly. We stayed in room 41 and I must say that the room was spotless. Very spacious and very warming. Breakfast was faultless and plentiful. We have stayed at several places in York and have to say that this is the best. We love this hotel and will be booking again very soon

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
Thank you for your satisfying review and we were pleased everything went well for your tripmto York.

Kind regards

David & all the staff at The Groves York
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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746 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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English first
Adelaide, Australia
Top Contributor
178 reviews 178 reviews
49 hotel reviews
Reviews in 93 cities Reviews in 93 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed October 13, 2013

A hotel that is well appointed and very close walking distance to the old city of York. Great staff and good breakfasts. A small bar for a casual drink late in the afternoon and a good place to relax. Located in a very quiet street. Highly recommended.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
Thank you for your super review made more satisfying because of your extensive travel.

Kind regards

David and all the staff at The Groves York
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 13, 2013

Really couldn't fault this hotel, well place in a quiet tree lined avenue just off the main A19 into York which was a pleasant 10 mins or so stroll from the hotel. On arrival we were told we'd been upgraded to a four poster bed at no extra cost which was a pleasant surprise. The owners and staff are not intrusive which was nice but they are all very friendly. David even carried our overnight bag up to the room which I've not had before and again was a nice touch. We stayed for two days Sunday and Monday nights in a large double at £196 incl free wifi and breakfast. The parking bays are marked and there was no problem on this front, in fact we didn't touch the car until we checked out. Breakfast was nicely done and the ladies serving were very pleasant, breakfast is 7.30-9.30 so no rush to get up which we've had in other places. We both loved York and you are spoilt for pubs and an array of eateries serving good food. York in our experience is better seen on foot as I can imagine parking is at a premium. The Groves was quiet and we slept soundly. We had a small issue with an ill fitting/loose toilet seat that we reported and the staff already new about it but were honest with us that they were trying to get the replacement and apologised. A small problem in the overall scheme of things as we loved everything else about this quaint hotel. There was a lovely looking bar/ lounge but we never used it as we didn't have time. Booking in and out was swift and easy. I would recommend this hotel if you're looking for somewhere clean, comfortable and ideally situated for York centre if you don't mind a shortish stroll. I do not think you will be disappointed. The hotel is full of character very clean and suited us down to the ground. Our room was up two flights of short beautiful stairs.

Room Tip: Maybe go for a large double if your budget allows as our room had a lovely four poster bed (25) and...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
Thank you for your very realistic review we do recall your visit. We were pleased you enjoyed your free upgrade too.



Kind regards

David and all the staff at The Groves York
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed October 13, 2013 via mobile

Great location. Was a lot of money for the size of the room we expectef more. The room was tired and very small. The tea facilities was not much 1 biscuit +2tea bags for a double room. Breakfast was okay, part of it wasnt cooked right but was offered a little extra. Staff were friendly, but we wouldnt return here again.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
I was concerned to read your review.

Would you kindly contact us to identify your stay(a quick email will suffice). This will enable us to investigate your points further as it sounds outside our normal modus operandi.

Should we not hear from you then we will contact Trip Advisor.

Thank you.

David
The Groves York
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2013

booked the bootham suite for a weekend stay when we were shown the room my wife and I looked at each over and both of us had big smiles on our faces.
The suite has all you could ever wish for in a hotel room including a fridge.
The location was excellent just a 10 minute walk on the flat to the centre of York and having its own car park is a bonus especially as we were allowed to park early then came back later to book in.
the Staff were great looked after you well and breakfast was excellent.
It was nice having the lounge bar so you have a night cap before going to room
Could have gladly stayed longer.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
So pleased you enjoyed your recent trip to York and thank you for your kind comments.

Do contact us next time you consider visiting as we always have some great offers year round displayed on our site.

Kind regards

David and all the staff at The Groves York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2013 via mobile

Stayed in The Groves last weekend with my partner, mother in law, sister & brother in law for my mother in laws 80th birthday. What a fabulous place to stay, 10min walk from the shops & York Minster. The staff were lovely especially Emma who went out her way to make our stay there even more special. Nothing was too much trouble. The breakfast was 1st class too. I am speaking from all of us when I say we will definitely be staying there again in the future x

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
We were delighted to hear your family gathering was a success.

Should you consider revisiting then please do not hesitate to contact us.

Kind regards

David and all the staff at The Groves York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kettering, England
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2013

Late review but boy what a top class stay.Celebrated my wife's 50th birthday last June & stayed for 2 nights.Had the family room & now forgotten the name of the 'type' of large room we had.It was situated at the back of the main house.Anyway,it was very clean, the staff always friendly and we all thought a great location. It's only a 5-10 minute walk into town.Location is very good as no traffic noise is heard at all.The staff right through from the main people in charge to the people serving at breakfast were very kind & helpful, nothing was too much trouble.Got many good recommendations on where best to go for 'ghost walk' or how to get to The National railway museum plus many other places to go & visit in which we did.The breakfast choices were very good and the service was excellent. The Groves comes highly recommended for our two day stay to York, and I look forward to returning there one day.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheGrovesYork-co-uk, Manager at The Groves, responded to this review, October 14, 2013
We were delighted to hear you had a great visit to York.

David
The Groves York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Groves

Address: 15 Saint Peters Grove, York YO30 6AQ, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Free Breakfast Free Parking Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in York
#4 Romantic Hotel in York
#5 Business Hotel in York
#6 Family Hotel in York
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Groves 4*
Number of rooms: 26
Official Description (provided by the hotel):
Personal summary by the owner: The Groves provides first class accommodation in a pleasant tranquil setting just minutes on foot to the historic city centre. Rooms & bathrooms come in all shapes and sizes - you pay for what you get - yet we are proudly competitive price wise. If you are staying for 3 or more nights or travelling long haul, we highly recommend, subject to budget, taking a large room if available. You will have a clean en-suite room, comfortable bed, a complimentary refreshment tray, and a hearty Yorkshire breakfast. We provide a polite unpretentious helpful service in a 'non-chain' quirky charming environment. We are owner operated and not complacent realising your free time is valuable to you and us. The Groves is unsuitable for groups wanting to party excessively. Other groups contact us for further information. Free parking until checkout. Wifi(that generally has a good signal) flat fee of £4. The accommodation is over 2 floors - no lift. We have ground floor accessible rooms by request. Room fans but no air conditioning. We love York and look forward to welcoming you to The Groves - email or telephone for best rates. David ... more   less 
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Also Known As:
The Groves Hotel York
Groves Hotel York

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