As a lot of the other reveiwers I purchased the Elemis facial voucher from Travelzoo, on the day of purchase rang up to arrange told they could do 1 person on the Wednesday, but the voucher has to be used by 2 together told by the bookings clerk that they could not do 2 people together at the moment & to ring back.
I kept ringing back to be told that:-
For the first half a dozen calls bookings clerk was out on lunch & would ring back never happened
Then on the penultimate call they where having new treatment rooms built that where nearing completion & she would ring me back before the offer expired as they would be able to do most dates, the phone call never came so when I rang back I was told that the building work would not be complete before the voucher rang out so to contact Travelzoo for a refund no appology nothing just a take it or leave it attitude.
I am really disapointed that a company would enter into a promotion that they can not honour & TBH surprised that they are endorsed by elemis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.