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“Perfect” 5 of 5 stars
Review of Mount Royale Hotel

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Mount Royale Hotel
3.0 of 5 Hotel   |   117/119 The Mount, York YO24 1GU, England   |  
Hotel amenities
Ranked #5 of 45 Hotels in York
leeds
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Perfect”
5 of 5 stars Reviewed January 2, 2013

From the initial booking process to the end of our stay, this was a perfect hotel for a Christmas mini break. Characterful buliding with spacious comfy rooms and an adjoining restaurant of excellent quality. Breakfast also very good with everything cooked precisely. Will return.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, January 4, 2013
Thank you for your positive feedback, we do try our best to provide a good service and is always nice to hear that our hard work is appreciated, and we hope to welcome you back in the not so distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

Traveler rating
    295
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rotherham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2012

fantastic manor house style hotel a real gem, a short walk from all the attractions york offers
service superb, breakfast a gourmets delight. The luxury suite we stopped in really was luxury with its own access to the garden Will be staying here again

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, January 2, 2013
There are so many options on accommodation these days, we are delighted you came to stay with us and that your visit was most enjoyable with good food and good service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chapel-en-le-Frith, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2012 via mobile

I went to this hotel with my boyfriend for a couple of nights between Christmas and new year. All I can say is perfect!
The staff were so friendly and helpful, they couldn't do enough for you.
The breakfasts were great with a huge variety.
There is a jacuzzi at the end of the garden which was very romantic and to top it off one of staff brought us a glass of champagne each, we thought was a lovely touch.
Great location we walked into the centre both days just a 10-15 minute walk.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, January 10, 2013
Many thanks for your wonderful comments and so pleased you enjoyed your stay with us.
As a small independent hotel customer service and satisfaction is very high on our list of priorities and therefore positive and constructive feedback is always appreciated.
We look forward to welcoming you both back to the Mount Royale Hotel in the not so distant future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2012

Nice, friendly warm hotel, well recommend, just coming back from this hotel will certainly stay again. We got up graded on our arrival had beautiful view of garden, easy walk into centre of York. Breakfast included, one of the best my husband and I have tasted for a long time.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, December 31, 2012
Many thanks for your wonderful comments and so pleased you enjoyed your stay with us.
As a small independent hotel customer service and satisfaction is very high on our list of priorities and therefore positive and constructive feedback is always appreciated.
We look forward to welcoming you both back to the Mount Royale Hotel in the not so distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bingley
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 24, 2012 via mobile

Booked for a weekend of Christmas shopping in York. We ate in the restaurant next door- see separate review. Breakfast was included and was excellent, plenty of choice. The hotel itself has lots of character and the bar area is lovely and cosy with a real fire, drinks were reasonably priced too. We had a good deal on the price-250 fir 2 nights with full breakfast. We did have to change our room after tge first night as we didn't get much sleep because of creaking floorboards above us but the second night on the top floor we slept really well. The manager/owner dealt with our concern really well and we would be very happy to stay here again on our next visit to York. It's a ten minute walk into the city(15 if you're a bit slow!) and we didn't resort to getting a taxi once. Would definitely recommend staying here-a much better experience than other hotels we have tried in York.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, December 26, 2012
As a smaller hotel we aim to provide a more personal, relaxed but still professional service where guests can make the most of their stay and feel happy and content on check-out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

This was my second stay at the Mount Royale and everything about this hotel is great. It's just a five minute walk into town, the staff are lovely and really helpful and breakfast was amazing. The room was spacious and the bed was very comfortable and huge! I would recomend this hotel to anyone staying in York.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, December 15, 2012
As a family owned hotel we pride ourselves on good customer service, providing a warm and welcoming environment where our guests can relax and unwind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 6, 2012

We stayed at the hotel for one night in November and found the accommodation perfect. The staff were very polite and more than obliging.
The Hotel is situated a short walk from town with easy parking.
The breakfast we received was fantastic and prepared us for the rest of our day.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, December 10, 2012
Many thanks for your wonderful comments and so pleased you enjoyed your stay with us.
As a small independent hotel customer service and satisfaction is very high on our list of priorities and therefore positive and constructive feedback is always appreciated.
We look forward to welcoming you both back to the Mount Royale Hotel in the not so distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Royale Hotel

Address: 117/119 The Mount, York YO24 1GU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#8 Romantic Hotel in York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Royale Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
A grade two listed William IV building ... more   less 
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Also Known As:
Mount Royale York
Hotel Mount Royale York

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