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“A Weekend in York” 5 of 5 stars
Review of Mount Royale Hotel

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Mount Royale Hotel
3.0 of 5 Hotel   |   117/119 The Mount, York YO24 1GU, England   |  
Hotel amenities
Ranked #5 of 45 Hotels in York
Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“A Weekend in York”
5 of 5 stars Reviewed November 20, 2012

My partner and I really enjoyed our stay at the Mount Royal. Having become slightly desensitised from staying in various “chain hotels” this was a refreshing change. The hotel itself has a real character which stands out on your arrival. Although an old building its interesting furnishing adds to the historic feel. The staff couldn’t have been more helpful as others have commented I don’t think I have consumed a better breakfast.

We stayed in a Garden Room suite which was very spacious and had a large panoramic window overlooking the gardens (Pity it wasn’t summer). The bed was as big as they get and to the side was a walk in wardrobe including coffee making facilities, a drinks fridge and a trouser press. The first night we dined in the adjoining Burbridges Restaurant which was probably the best meal we had while in York. It was a 10 minute walk into the centre of York from the hotel and we left out car in the hotels front car park all weekend. I look forward to returning to the Mount Royal on our next trip to York!

Room Tip: Try to get a Garden Room Suite
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 27, 2012
We are delighted to hear you enjoyed your recent stay with us, your comments shall be relayed to all concerned and are very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed November 19, 2012

this hotel is excellent.my boyfriend,and i stayed fri and sat.warm welcome.lovely sized room.breakfast,was unreal,re the choices you can have.the bar,is so cosy. clean bedding.lovely flat screen tv. nothing was to much trouble.will stay here again.hope the cat is still there.ha ha.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 27, 2012
Many thanks for your wonderful comments and so pleased you enjoyed your stay with us.
As a small independent hotel customer service and satisfaction is very high on our list of priorities and therefore positive and constructive feedback is always appreciated.
We look forward to welcoming you both back to the Mount Royale Hotel in the not so distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2012

Brilliant location to stop for a trip to York. within walking distance of York city centre, or York races. Also used Park and Ride on last day of break, after we checked out of hotel.
Lovely helpful staff and brilliant choice of food at breakfast.
Would stop there again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 13, 2012
Many thanks for your wonderful comments and so pleased you enjoyed your stay with us.
As a small independent hotel customer service and satisfaction is very high on our list of priorities and therefore positive and constructive feedback is always appreciated.
We look forward to welcoming you both back to the Mount Royale Hotel in the not so distant future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bottesford
Top Contributor
63 reviews 63 reviews
50 hotel reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 8, 2012

The hotel has a quirky old feel about it maybe a grand house in years gone by . We were upgraded after been offered a basement room wich was ok but felt cold and dugeon like . Our room which was executive had good points it was spacious and had 2 flat screen tv's but on the downside bathroom was small and dated , bed and pillows were too firm , carpet had seen better days and generally needed a deep clean and modernising .The hotel had extensive gardens with a pool and hot tub also there was a resturant and bar which we didn't use .The hotel was quite a long walk out of the city centre but quite near the race coarse .It had free parking which for York is a bonus .The breakfest was very good with a good choice of dishes .Staff were friendly and helpful which helped us enjoy our stay

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 13, 2012
We are delighted to hear you enjoyed your recent stay with us, your comments shall be relayed to all concerned and are very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 6, 2012

Had a wonderful stay at Mount Royale. The room was enormous and the only downside is that the bath wasnt big enough for two ha ha! Lovely breakfast. Its a little quirky but very relaxing. Some of the decor is a little tired but the character of the hotel and the staff make it a very enjoyable stay. I am dithering to give it a higher rating as it was fun! Must say again - really thought the staff were great. Great location too - not too near the town but close enough so you can walk in 5 mins,

Room Tip: Get a garden room - you will feel really relaxed when you open the curtains in the morning.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 13, 2012
As a family owned hotel we pride ourselves on good customer service, providing a warm and welcoming environment where our guests can relax and unwind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 31, 2012

I stay here for business purposes and have made a deliberate return trip with the family. Perhaps the rooms are more tired than the Premier Inn, but this place has genuine people on the desk, in the bar and the associated restaurant is first class too. Breakfast is the best I've ever experienced in any hotel, rooms are bursting full of character. This is the only place after many one off trials of the competition in York.
It gets my vote every time, in fact I've just booked for next week too! Handy for the quick getaway in the car in the morning, plus you can walk to York comfortably too.
Great place. If you want a change with true character and an instant feeling of warmth, you've just found it. Garden rooms are very comfortable too.

Room Tip: Ask for an upgrade to the garden rooms, they are all very different and they often switch between di...
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Manager at Mount Royale Hotel, responded to this review, November 13, 2012
As a smaller hotel we aim to provide a more personal, relaxed but still professional service where guests can make the most of their stay and feel happy and content on check-out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochdale, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2012

What a lovely hotel!, full of character. Bar and restaurant very homely and welcoming. Breakfasts were just that little bit more special and different from the usual. We found all the staff friendly and professional without being 'over the top'. On the downside and of no fault of the hotels we were unfortunate to have an extremely rampant and vocal couple in the next room who kept us awake until the early hours (from 11pm til 7 in the morning), This wouldn't of course put us off visiting this lovely hotel again, apart from the sauna and steam room not being available, everything from cleanliness, decor and staff was A*.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stuartoxtoby, Owner at Mount Royale Hotel, responded to this review, November 13, 2012
There are so many options on accommodation these days, we are delighted you came to stay with us and that your visit was most enjoyable with good food and good service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mount Royale Hotel

Address: 117/119 The Mount, York YO24 1GU, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#8 Romantic Hotel in York
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Royale Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
A grade two listed William IV building ... more   less 
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Also Known As:
Mount Royale York
Hotel Mount Royale York

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