I have been staying at this Marriott for years and i was unimpressed this week. Despite being a "frequent and valued customer" (according to my welcome letter from the GM) I was in a smallish room with the smallest bathroom I have ever seen - smaller even than central London hotels. The room was freezing, and after I cranked the new wall settings to max I realised the room was not getting any warmer. I Checked and it was blowing out cold air. Found a small radiator which took foreve pr to heat the room up. The second night I asked them to bring an extra duvet as I had been so cold on the first. I had to call for it twice and it eventually arrived with a duvet cover for me to put on!
Room service on the first night was an absolutely dreadful burger and undercooked chips. Ate half and gave up.
The first morning I had someone hammering n my door just after 7 asking If I was with the tour. If I hadn't already been awake I would have been really annoyed about this. How hard is it to keep a list of which rooms the tour guests are in?
Breakfast is fine.
- Official Description (provided by the hotel):
- The York Marriott Hotel is within walking distance of York city centre and its many attractions including the National Railway Museum & York Minster. Castle Howard, the Yorkshire Dales and the North Yorkshire Moors are within a 1 hour drive of the hotel. With 151 stylish guest bedrooms the hotel is ideal for the Business or Social traveller. We offer a range of banqueting rooms holding up to 190 delegates theatre style, secure WIFI internet access is available in public areas and our Leisure Club features a heated pool, sauna, steam room, jacuzzi, gymnasium & private tennis court. The all new Chase Bar & Grill serves a varied menu and offers a wide choice of refreshments whilst offering unrivalled views of York Racecourse from its sun terrace.The York Marriott's recent accolades include retaining the BDRC Best Conference Venue in Yorkshire Award for 3 years in succession, as well as winning the highly coveted York Tourism Bureau Award for Hotel of the Year 2009. ... more less
- Reservation Options:
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- Also Known As:
- Marriott York
- York Marriott