I have contacted Premier Inn about my comments below on the 7th September, but have had no reply as yet (14th September). There are one or two other comments on Tripadvisor about bad smells from the bathroom - so it isn't just us!
We stayed at the York North Premier Inn (Room 122) on the 4th September and would like to make the following comments.
The staff were very friendly and efficient
The shower room was grubby, particularly the shower cubicle itself. The grouting was stained quite badly.
There was nowhere in the shower to put shower gel whilst in use
The sink hag a disgusting ‘drain type’ smell coming from it – we had to put the sink plug in to make it better!
No electric shaver point anywhere in the room. The reception staff sorted me out with and adaptor, but seeing how many there were in the box, this is obviously an issue.
Items 2 and 4 are simply not acceptable – bad smells should be sorted out – no excuse.
We mentioned these on checking out – it didn’t seem to be much of a surprise to the staff.
This experience hasn’t exactly put us off Premier Inn, but has made us a bit more wary!
I look forward to receiving your comments as soon as possible.
- Official Description (provided by the hotel):
- York North is a small Premier Inn set on the outskirts of York, just 1.5 miles from York Minster. With brilliant Park and Ride facilities and a bus stop opposite which takes you straight into the heart of York City Centre. Adjacent to us is The Dormouse Vintage Inn Pub/Restaurant serving food and drink daily. My team and I are proud of the great feedback we receive. Please contact Premier Inn for any other details. ... more less
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- Also Known As:
- Premier Inn York North Hotel York