We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location!” 4 of 5 stars
Review of BEST WESTERN Monkbar Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN Monkbar Hotel to your Saves list
BEST WESTERN Monkbar Hotel
3.0 of 5 Hotel   |   St. Maurices Road | Monk Bar, York YO31 7JA, England   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 50% off stays!
Ranked #31 of 45 Hotels in York
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great location!”
4 of 5 stars Reviewed August 17, 2014

Staff were very friendly and helpful. The room was big and clean. The breakfast from the restaurant was delicious! Excellent location and it is close to lots of shops and food places! Lovely areas within the hotel where you can sit. Would recommend visiting this hotel.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 24, 2014
Dear Sophie1232,

Thank you for your wonderful review, I am so pleased to read that you had a great stay with us here in York and that we exceeded your expectations with your room, restaurant and comfortable surroundings.

Thank you for staying with us at the Best Western Monkbar Hotel and for your recommendations, I hope to see you again in the near future,

Yours sincerely,
Greg Palmer and the Monkbar team .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

956 reviews from our community

Traveler rating
    320
    324
    175
    97
    40
See reviews for
133
451
28
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (235)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
west yorkshire
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 16, 2014

Stayed just for the 1 night which we got at a great price, Room was spotless and had everything we needed. Hotel staff were very friendly and couldnt do enough to help and make our stay fantastic. Would definately stay again

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 17, 2014
Dear 789sam789,

It is super to read that you both enjoyed your stay here at the Best Western Monkbar Hotel.
Thank you for your great review.
I look forward to welcoming you both back very soon.

Yours sincerely,
Greg Palmer and the Monkbar team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Island of Anglesey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 13, 2014

We stayed here to celebrate our first year anniversary, on arrival to our room we were greeted with a thoughtful box of chocolates and an anniversary card. Our room was very spacious although the décor was a little dated.
The hotel as it stands is a 3 ½ - 4 star, the rooms are a bit dated but they are currently in the process of a refurbishment which will easily bring it up to a high 4 star rating. The outside terrace was lovely and a relaxing spot to unwind.
The hotel is in a great spot, just minutes from York Minster.
The breakfast was delicious - very tasty. Free wifi! :)

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 17, 2014
Dear LisaGadwen,

I am so pleased that we were able to help make your special anniversary weekend away such a pleasant and memorable occasion.

I am glad that you enjoyed your room and breakfast and that you managed to make the most of the sun in the courtyard terrace.

I look forward to welcoming you back to the Monkbar Hotel in the near future.

Yours sincerely,
Greg Palmer and the Monkbar team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed August 13, 2014

All the staff at the hotel during my stay were exceptional. Helpful, attentive, polite and "can do"

But as well as staff I expect a hotel to provide a good nights sleep. Well not here

The hotel is situated at a cross roads controlled by traffic lights. So there is always traffic pulling away from the red lights including lorries and buses - noisy low gear acceleration. The rooms are not sound proofed enough to prevent sleep disturbance. Granted there is a reasonably quiet period from about 01.00 hrs to 05.00 hrs.

Further the bed in my room suffered the classic hotel "centre dip" Whilst I like being close to my partner being forced to the centre of the bed is not comfortable. The shower suffers another classic issue - runing hot and cold depending on who is flushing the toilet along the corridor.

But the breakfast was very good - selection and quality.

There is hope for the hotel assuming the refurbishment addresses some basic issues and they can keep the staff they have

  • Stayed August 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 17, 2014
Dear ianmLondon,

Thank you for your review on TripAdvisor, I am glad that you found that the staff you encountered gave great customer care and had a `can do` approach to all of our guests.
We strongly believe that great customer care is vital especially at a time when we have refurbishment works being carried out, it is the personal and caring attitude that separates us from others in the City.

My sincere apologies for any lack of sleep that you encountered, it can be difficult in a City centre hotel to allocate all rooms away from the roadside and we do try when other rooms are available.
I hope that this did not detract too much from your stay in our beautiful City.

We will be very shortly staring on an internal refurbishment where the bedrooms will be spruced up with new decor, fixtures and fittings and of course new beds, I look forward to being able to welcome you back in the very near future to the `new` Monkbar Hotel.

Yours sincerely,
Greg Palmer and the Monkbar team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 12, 2014

The hotel is in a great spot, just next to Monkgate so only a couple of minutes walk from York Minster and the old town. The hotel is a bit dated but they are currently in the process of a refurbishment. We had a family room for 4 (double and bunk bed) and although the decor was very old fashioned it was clean and very spacious. My only real complaint was the shower over the bath. The water temperature kept changing from very hot to cold and the shower curtain was a bit shabby!
The breakfast was great, plenty to choose from and very tasty. We had an evening meal which was also very good. The children's 3 course meal was great value.
Finally the staff were extremely friendly, especially the waiting and bar staff.
We would definitely stay here again and would recommend the hotel due to it's location and lovely staff.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 17, 2014
Dear FrizzBizz,

Thank you for super review.
I was glad to read that you and your family had a super stay at the Best Western Monkbar hotel and that you enjoyed your time here in York. It is important on a family break that the little ones are well catered for, I am pleased that you found the childrens menu to be such good value.

I will get housekeeping to replace the shower curtain, thank you for letting me know!

I look forward to welcoming you and your family back to the Monkbar very soon,
Yours sincerely,
Greg Palmer and the monkbar team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 12, 2014

I stayed one night with my family at this city center hotel. Reception area was nice, staff was smiling and friendly, rooms were large enough but especially bathrooms needs renovation. In fact hotel is under renovation. There is no car park at the hotel but you can get discounted car park tickets for one of city car parks which in 3 minutes walk. Location is very good and all attractions of the city is in walking distance.

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greg P, Guest Relations Manager at BEST WESTERN Monkbar Hotel, responded to this review, August 17, 2014
Dear doliche,

Thank you for your great review and sharing your views with TripAdvisor.

I am so pleased that you enjoyed your stay here with us at the Best Western Monkbar Hotel It was great to read that you found the staff so accommodating and the car park convenient and easy to use.
I do hope that you will return to our fascinating and beautiful city of York, I look forward to welcoming you back very soon!.

Yours sincerely,
Greg Palmer and the Monkbar team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fleetwood, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2014

We've stayed at this hotel on a few occasions. The location is great for the city of York. It is very handy for the Minster, and the shops. The rooms are comfortable, and relaxing. The food is good and plentiful. The room service is good, without too much of a wait. The Hotel is very pet friendly and allow dogs in may areas, with dog mats and bowls in the room, and a booklet detailing some dog walks. This is a great place to stay whether shopping or visiting the attractions of York, or both.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Monkbar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Monkbar Hotel

Address: St. Maurices Road | Monk Bar, York YO31 7JA, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > York
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in York
#13 Romantic Hotel in York
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Monkbar Hotel 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Monkbar Hotel is at the very heart of the historic and vibrant city of York. Ninety-nine double/twin rooms individually designed and decorated, some overlooking our Courtyard garden, others overlooking the City Walls. There are three training suites each with integral break-out rooms and with the facilities to meet the Best Western Executive Standard. The Courtyard Garden is ideal for summer barbecues and relaxing coffee breaks, together with plenty of elegant lounges. Our welcoming bar has a range of draught beers and the restaurant, offering chef's menu and a choice of a la carte options. We are one of the few hotels in York to have been awarded Investors in People, in recognition of the quality of service and care you will receive during your stay! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Cheap Tickets, Orbitz, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Monkbar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western York
York Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Monkbar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.