Dreadful place - cold, dirty, smelly, and unfriendly staff. Net curtains had big holes in them, toilet seat was disgusting - broken and worn.

I've stayed in better B&Bs at £20 a night. This hotel wanted £83 a night room only.

We cancelled the second night of our weekend stay.

Pictures on the internet are not typical - it is a grim place.

Our weekend away was ruined - we went to stay with our son in York - preferring to sleep on the chairs in his flat.

My friend and I have just spent a few days at this hotel on a bed and breakfast basis, we settled in and found that the room was comfortable and although we expected to have to dine out each night we were pleasantly surprised to find that we could have an evening meal in the hotel. The hotel is 1km away from York centre and after spending all day walking around the centre we were not happy at the thought of having to walk the 1km back into town to eat. The entrance is very grand and the staircase is really old worlde and put us in the mood for travelling back in time while visiting the medieval city.The staff were very attentive and friendly. My partner and I would like to visit with his disabled mother but although it states that there is disabled access to the hotel I did not see any which is a shame as his mother relies on a wheelchair and cannot climb stair. We really enjoyed our stay and I would visit it again with my friend but unfortunately not with my partner and his mother.

we stayed here for one night to celebrate our wedding anniversary. hotel looked lovely staff friendly. room was very basic for the money paid and breakfast was a joke costing 17.00 for two it was dried up and not very appetising. if we went to york again we would be looking for somewhere else to stay.

This Beautiful looking Hotel is a 15-20 minute walk into the City Centre.

The public rooms are lovely very oldey worldy in design. Parking at this hotel is an absolute nightmare.

The rooms are dingy and there is a damp smell the old fashioned eiderdowns needs to be replaced and the decoration is very dreary indeed. If you are unlucky enough to be given a room in the annexe the rooms there are like a cheap old B&B and also smelly too.

Breakfast was included but awful, the quality of food was completely unhealthy and thrown together.

Wouldnt go there again.