Stayed at the Elmbank Hotel in York last weekend. Outside it looks fairly promising... and it all goes downhill from then on. The reception area is a dull drab affair which is something that you would expect in Dracula's castle. We were greeted without any kind of smile or welcome and given our hotel key. It was quite a miserable affair really.
Walking down the VERY dated corridor we sampled carpet which was held together with gaffa tape. Come on Elmbank, why don't you fit a new carpet for heaven's sake?! Then down to our room with probably the most awful wallpaper and decor I have ever seen. The room actually wasn't that bad, but at the same time wasn't brilliant either. It was clean, but dated and the bathroom was run down with damp patches and a toilet that didn't really work until you flushed the life out of it with the glued on handle. The bed was a "push and zip", even though we asked for a double which meant it wasn't that comfortable. We queried this with the receptionist but she wasn't really bothered.
Would I go there again? No. Would you take your wife/girlfriend there? Certainly not. Take it from me, if you visit this area just go down the road and stay at the Premiere Inn. This place is yearning for the hotel inspector!!!!
Must do better Elmbank.
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