We stayed here for 4 nights as a family and enjoyed our stay. The breakfast was very nice and had a very good selection and so was worth paying for in advance. We also ate in the restaurant at night times and found their buffet good value. Something for everyone on it.
The swimming pool is cold which is mentioned by other reviewers but it was nice to have the pool on site. The children also enjoyed the outdoor play area round the back of the hotel which is by the river.
The rooms were clean and tidy and the queen sized bed in the family room was comfortable. Not overly keen on the wood chip wallpaper though. I requested a room with a river view which are rooms at the back of the hotel. There was only a smallish window though and it was hard for the children to look out (4 and 7) without standing on the arm of the sofa - something I am sure many a child will have done. It's a shame though as it's a nice view.
We didn't have any problems with noise during our stay and enjoyed lie ins till around 9am as the curtains did a good job of blocking the light out.
Staff at the hotel were very friendly and helpful. My only moan was that when we first checked in we didn't get the advertised children's welcome pack and had to ask for it later on. The welcome pack consisted of a soft zebra toy similar to the size you may get with a happy meal - the children liked it though.
The hotel is ideally situated near Clifford's Tower and the Castle Museum. It is a 15-20 minute walk into the town centre with young children depending on where you are going too.
- Official Description (provided by the hotel):
- Novotel York Centre hotel is a 3 star hotel, ideally located on the banks of the river Foss, alongside the historic city walls, within 5 minutes walk of the main city centre and a short drive to the University of York. All the en-suite contemporary rooms have internet access and satellite TV. Facilities include Elements Restaurant, Bar, indoor heated swimming. There are 8 fully-equipped function rooms for up to 210 people, perfect for meetings or weddings. ... more less
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- Also Known As:
- Novotel York Centre Hotel York
- Accor York Centre
- Hotel Novotel York
- York Novotel