Having compared room rates on the usual websites we ended up booking a bed & breakfast AAA offer on BestWestern.com.
Firstly, though not at all the fault of Dean Court Hotel, we were unable to make use of their convenient complimentary valet parking ( car park charge £13.50 per 24 hours ). Reason being the confusing signage on approach to York city centre, restricted access routes monitored by Automatic Number Plate Recognition cameras inspired us to park in The Shambles Q-Park ( £13.00 per 24 hours ) and walk to the hotel instead .
Our Sat Nav directed us to drive along the A64 / A1036 Station Road and over Lendal Bridge
but a sign said no access between 10.30am and 5pm, so we turned right and drove along hoping to find a way to our hotel. It seemed all entry points were restricted access during the day despite spending a good 40 minutes in heavy traffic circling around the outskirts. We thought we found a road that was open but it was restricted to buses and taxis also. So we gave up and parked up in a brightly lit multi-storey and took a walk.
There was no mention of these access difficulties on BestWestern.com or BWco.uk but to be fair to Dean Court Hotel, IT IS highlighted on their own BestWestern webpage. Had we seen this prior to travelling we would have known to proceed straight ahead onto Duncombe Place instead of turning right or left at Lendal Bridge. If so we could have used the valet parking, obviously this doesn't matter if arriving after 5.00/5.30.
At least we spotted the sign and won't have a £60 fine.
The Q-Park is around 8 minutes walk from the hotel.
Y01 7NZ for Sat Navs.
OK after all that, to Dean Court Hotel itself.
On entering the lobby we were greeted with a really nice smile from the desk clerk, she was both efficient and friendly and explained about the breakfast times etc,
We were joined by a similarly nice gentleman offering help with our bags, he led us to our room, pointing out the location of elevator, restaurants, bar, etc, and explained about the free wi -fi with password. A very nice welcome.
The room itself was spotlessly clean, very nicely decorated, and very well appointed. The bathroom was very bright and modern with good quality soaps and suchlike. The tv reception was faultless with a good choice of channels, plus a DVD player with optional film rentals.
There was an in-room safe and a refreshment tray with plenty of milk, sugar, coffee, tea, biscuits. The bed was fine. The wi -fi reception excellent.
We booked a small double, and this was accurately described. It was small, but not too small.
We noted we had not received a " free room upgrade " which being Best Western Diamond Elite members we normally expect, but to be fair, in the UK this is not unusual, unlike Canada and the US where it is always honoured graciously. We did not mention it at all, so it goes.
We were very happy with our room.
We visited the restaurant for breakfast and were met by a really nice friendly breakfast staff, seating us at the window overlooking the Minster, and telling us to study the menu because the breakfast was " really fantastic ". It was !!!
A large range of fruit, juices, cereals, milk, etc to start, with coffee, tea, toast to follow, then your choice from the breakfast menu. We chose the full English breakfast and it was very well presented, well cooked and very good quality.
A very good breakfast experience, especially from all the staff, the girls, the lady and the gentleman. You couldn't help overhear how other guests were served, they work really hard to make a very nice start to your day. Nothing was too much trouble.
On returning to our room our keys had stopped working so I went to reception and this was resolved instantly, again by really friendly staff.
With regard to the location, it was perfect for us.
The Minster is directly across the street, Guy Fawkes Inn ( have to on Nov 5th ! ) around the corner, The Shambles a short walk away, as are the market, a Wetherspoons, the main shops and everything else. We walked to the National Railway Museum within around half an hour and took a walk to The Black Swan Inn, a 15th century inn with particularly relevant interest to Canadians being the former home of the parents of General James Wolfe of Quebec, but worth visiting just for the beer.
So to sum up, we really enjoyed our stay at Dean Court Hotel and will definitely come back next time we visit York. Now we know how the roads work we may even make it for dinner at D.C.H. as we originally intended had not York council planners made entering the city centre by car so challenging.
Thank you Dean Court Hotel !
- Official Description (provided by the hotel):
- The Dean Court has the finest location in the city, standing in the shadow of York Minster. Everything is within walking distance, including city walls and all York’s famous attractions.The hotel recently received a Trip Advisor Certificate of Excellence and is a previous winner of the regional Hotel of the Year Award.Entering one finds contemporary design, with emphasis on elegance and comfort. Rooms are well-equipped and individually styled. Superior and de Luxe rooms have outstanding views of the Minster. Rooms have flat screen TVs, 30 ftv channels and DVD players. There’s an extensive range of DVD's and an iPOD docking station. Little “extras” include robes, brollies and mineral water. There is free Wi-Fi throughout the hotel. The Dean Court is notably child-friendly with four well equipped family rooms. Guests with limited mobility or in wheelchairs will also enjoy facilities in a quartet of rooms. Ramp access is available with staff assistance, all public rooms and restaurants are on one level, no steps. D.C.H the Restaurant has AA Rosette Awards whilst THE COURT Café Bistro & Bar offers a more informal menu in a setting with mixed seating styles. Throughout the year there are events including Afternoon Cream Tea WITH STRINGS ATTACHED. Both eateries offer the finest food and service, with local and seasonal local produce predominant in menus .There is an impressive range for vegetarian guests and those with gluten free diets. The eighty-bin wine list offers twenty wines by the glass, and a large choice of beers from local breweries and around the world. An extensive cocktail list is available too.The hotel is non-smoking. Public areas are air-conditioned. The hotel has its own secure car park, and offers a free valet-parking service ... more less
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- Also Known As:
- Best Western York
- York Best Western