Tepid water (cool enough to make showering uncomfortable) at 11.30pm- dangerously hot by 06.45am, though, so presumably they'd just run out of water. The drains stank so badly that it was unpleasant to put your head over the washbasin. The window in room 225 had a sticker warning you to be careful because it opens wide - no it doesn't, it was jammed shut resulting in a room which was too warm to sleep in.
Staggered downstairs after a lousy night for the complimentary breakfast. At 07.15 that consisted of a loaf of white bread, and hot water for tea and coffee - there was plastic milk and sugar, but if you prefer sweetener, remember to take your own - it's a service step too far for this hotel. Finally - no one around to feedback to on reception at that time of the morning - even though "breakfast" is offered from 06.30.
Thank God I was only there one night - first time I've stayed in a hotel with good TripAdvisor reviews which turned out to be poor. God knows what the current management are up to, but this place literally stinks.
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- Also Known As:
- Holiday Inn Express York Hotel York
- Holiday Inn York
- York Holiday Inn