Stayed here for two nights.Found the staff friendly helpful and welcoming. Room was as one would expect for this chain. Comfortable bed and mattress, choice of pillows, big flat screen TV and plenty of tea and coffee to go round. Shower cubicle was nice however water pressure is just about adequate. Good for people who like not being wasteful but nothing like a refreshing shower. I was disappointed with the bath towels. They were brand new and dont think they had been washed. This meant a lot of fluff after drying. A schoolboy error by housekeeping staff!
I had a problem with the room heater on my second nite. It was not working and was promptly attended to by the lady at the reception who offered another room but I was happy with a standalone electric heater.
Breakfast could have been better. The dining area is very cosy and the food uninspiring though adequate. I have had better breakfasts with the HIE chain.
Went for a drink to the next door Toby Carvery. Mainly roasts as the name suggests and very little a la carte choice, even more limited if one was vegetarian.
Overall a good stay, there is room for improvement but would stay again for the price.
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- Also Known As:
- Holiday Inn Express York Hotel York
- Holiday Inn York
- York Holiday Inn