Having spent the week in Whitby (not staying at Bagdale Hall), we decided that we would go on the final night of our holiday for a "special" meal. The building looked very interesting and so we booked a table for Saturday evening. On our arrival we were sent into the lounge area where we were the only people. We were given menus to browse. Another 2 couples came in who were also given menus. Soon afterwards, the other couples' orders were taken even though they arrived after us. Ok, no problem, we were not in a hurry. Eventually, we ordered our food and wine. My husband ordered crab cakes for starters and we both ordered the roast lamb to be washed down with an Australian reserve Cabernet Sauvignon 2004. We were shown to our table and brought a selection of breads (nice touch) and a bottle of wine which we poured whilst waiting for the starter. We then noticed that it was the wrong wine (a French Merlot) and asked the waitress to bring the wine we ordered. Another bottle was brought which was blend of different grapes, not a reserve. We did not notice this until we had started drinking it, not thinking that they would make the same mistake twice. Not wanting to make a fuss, we kept it. When the food arrived, the crab cakes were dry and tasteless with little evidence of any crab. The lamb was horrendous. It was so hard and chewy that it was inedible, so we just ate our vegetables. The plates were swimming in far too much gravy and on the plate in the gravy was a soggy sprig of watercress and a tiny cherry tomato. Completely out of place on a roast dish. Not at any time did the waitress come and ask if our meal was ok, so I guess they know that the food is crap.
It turned out that the inferior bottle of wine was charged at the same price as the one we originally ordered. The food was very expensive with the grotty crabcakes costing £6.50 and the roast lamb £15.90 (each). We were extremely disappointed as we were expecting a high class of food and service, but received neither. This was the worst food and service that we had all week and would never recommend this resaurant to anyone, ever.
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- Also Known As:
- Bagdale Hall Hotel
- Bagdale Hall Whitby