Our room was expensive but the view over the river and boats was amazing.
Breakfast service needs a tweek ,we waited an hour for our English breakfast,there were only 3 tables occupied.
when it at last came out ,the order was wrong ,so the waitress took it back to the kitchen twice to rearrange the plate ,and then when we finally got our breakfast ,it was cold!!.
perhaps they need to get some younger,more energetic cooks and waiting staff??
Perhaps help with getting our cases up many stairs would have been helpful.
just little things really