Chose this hotel based on the 5* reviews on trip advisor, so my expectations were high. When I walked into the hotel the first thing that struck me was no reception, this means someone/anyone from the bar shows you to your room, now I'm sorry and call me old school, but I expect a welcome and a "check in" at any hotel I stay in. The room was awful, horrible hall/ante room as you walked in and a dreadful 4 poster bed. The bathroom smelt damp and musty with only the basics and no toileteries and no toilet roll holder (it was on a table next to the loo). The room had the smallest TV I have ever seen, and the so called free wifi was none existent. Very tired decor.
The bar served "fake" guiness, a can agitated was offered and declined. The restaurant was okay and the scallops for starter were sublime. The main however was awful. The steak (ordered as medium) was raw and smothered in a hideous sauce. The cheese and biscuits were excellent.
The following morning I skipped breakfast and was pleased to discover on checkout that the steak had been removed from my bill, without asking I may add!
Not a great experience, needless to say I won't be back.
- Also Known As:
- Stower Grange Hotel
- Stower Grange Norwich
- Official Description (provided by the hotel):
- Former 17th-century rectory 4 miles from Norwich city centre. Ideally placed for exploring Norwich and North Norfolk. With 11 individually decorated en-suite bedrooms you will have a comfortable stay with us. Our restaurant serves lunch and dinner and the menu reflects the seasons and the food is prepared using as many local ingredients as possible. Our professional, friendly staff will look after you from the moment you step through the front door until your departure. ... more less
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