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“Avoid” 2 of 5 stars
Review of The Oaklands Hotel

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The Oaklands Hotel
3.0 of 5 Hotel   |   89 Yarmouth Road, Norwich NR7 0HH, England   |  
Hotel amenities
Ranked #29 of 52 hotels in Norwich
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Avoid”
2 of 5 stars Reviewed February 24, 2013 via mobile

Kept awake from 4am and as I write this the young group of chavs that kept me and my family awake with their noise are still going strong. We did complain at 4:30 which gave us a 15 min respite before it started again. Bed uncomfortable, but I guess for three stars it's what you'd expect. It appealed to us due to having the lodge type rooms which would give us plenty of space. Unfortunately this area also appeals to young groups. The nice communal decking area acts as an amplifier for the thud of high heels. I'm tired and I'm going home to bed.

Stayed February 2013, traveled with family
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309 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Manchester, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 22, 2013

Excellent value for money not only the B&B price but also the carvery too. We stayed mid-week and there was a wedding on but there were plenty of notices up and the website said they did weddings so be aware there will be entertainment until midnight. Once the wedding had finished, the hotel was really quiet. We had two single rooms up on the 2nd floor and they were well laid out albeit the bathroom was perhaps a bit cramped but is was usable and clean. Will definitely stay here again if I need accommodation in Norwich and have not hesitations recommending it to others.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norwich, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2013

Took our daughter here for her birthday with some friends. Food was very good but service was slow. What upset us was, we ordered our meal at about 8-30 p.m but by 9-45 they were closing down. They turned down the lights in the Restaurant to 'very' dim and turned off the music. If that wasn't a hint to 'go home' then I don't know what was. Made us feel very uncomfortable and a need to hurry our meal and drinks. We would not visit this hotel again, felt unwelcome. Hotel is very tired and needs a bit of tlc.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, England, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 18, 2013 via mobile

We booked a 4 poster room for a romantic valentines break! Well had heard this place was good after attending a friends wedding in September but OMG I was appalled when we got into the room the bed was tiny as In dolls house not good when ur 6ft4! Wallpaper falling off the walls mould on the carpet and In Bathroom

Room 15 is right above the kitchen so all food smells leak In to the room plus the heat from below was too much to be honest the final straw was certain stains on the four poster curtain at the back I don't think I need to go in to too much details but put it this way it was white and crusty!!

It was apparent the staff have no interest in you or your stay.........I do not recommend anyone stay here also breakfast was poor no bacon until someone asked for it!

  • Stayed February 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 16, 2013

We arrived on the saturday afternoon to have to find someone to check us in. The reception area was clean and well looked after but as we walked to our room up three flights of steps the nearer we got to the top the more tired the hotel looked eg wallpaper coming away from the wall. We went into our room which was clean but very tired looking there was paint peeling off the walls, mould around the window and in the bathroom. The walls are paper thin as we had to call reception in the early hours of sunday as we was kept awake for over two hours by the people in the room next door with doors banging, them shouting and music we just got back to sleep to then be woken by the three young lads opposite talking outside our door, running up and down the corridor and banging doors. We went for breakfast the next morning which was buffet style cooked breakfast which was cold. It also seems that they take a lot of care in how the downstairs part of the hotel as they having many functions including weddings. When we checked out we wasn't asked how our stay went. We will not stay at this hotel again,

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Wakefield, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 1, 2013

I stayed at this hotel whilst on business in the Norwich area. A nice hotel where I found the rooms clean and tidy. Had a problem with the kettle in the room and on phoning reception had a replacement within five minutes. The hotel is looking a little tired but overall it was OK and if I needed a hotel in Norwich would book in there again. Had a carvery which was nice.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suffolk.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2013

This hotel was poor from the greeting we recieved when we walked in the door to when we left,
we asked about breakfast time on saturday and was told it was from 8 o'clock we asked if we could have something ready a little earlier as we had to leave by 8'oclock but was met by another negative by a 'boy'whom i later found out was the manager !!,the bedroom was also nothing like it suggests there was holes in the side of the wooden bedframe and the mattress was more or less hollow !! very uncomfortable,i would go back to this place even if it was paid for by someone else.

Room Tip: Do not go unless nowhere else left to stay in norwich staff terrible attitude
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  • Stayed January 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Oaklands Hotel

Address: 89 Yarmouth Road, Norwich NR7 0HH, England
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 52 hotels in Norwich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Oaklands Hotel 3*
Official Description (provided by the hotel):
A warm welcome awaits you as we invite you to join us at the Oaklands Hotel Norwich and enjoy the charm of a family owned hotel combining a contemporary country house style with a great location. Situated on the outskirts of Norwich (just over one mile from the City centre), the Oaklands Hotel provides a unique and relaxed atmosphere. Comfortable and relaxed surroundings, a variety of rooms, chilled out lounge and bar areas, beautiful grounds overlooking the Yare River Valley and ample parking all combine to offer the perfect backdrop for a relaxing break, weddings or conferences. A visit to the Oaklands Hotel is always a memorable one whether your stay is for business or pleasure, for a formal occasion or one of our fantastic breaks. A friendly welcome and attentive customer service, comfortable and uniquely decorated bedrooms and delicious food is what we offer our guests – and the reason why they return time and time again. And, you don't have to be staying the night to enjoy our charm – join us for breakfast, afternoon tea, lunch or dinner – or just take time out to chill out on our garden terrace with an ice-cold drink. Breakfast is included in our bedroom rates and we also offer guests free car parking and free internet access. We're sure you'll want to come back for more. ... more   less 
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Also Known As:
Oaklands Hotel Norwich

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