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“Can I invent an award?” 4 of 5 stars
Review of The Mulberry

The Mulberry
111 Unthank Road, Norwich NR2 2PE, England
01603 630 930
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Ranked #244 of 661 Restaurants in Norwich
Price range: $6 - $27
Cuisines: Delicatessen, English, Contemporary, British
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: A relaxed, stylish and friendly, neighbourhood gastro pub located in the hub of the Golden Triangle. A charismatic space to meet, eat & drink at anytime throughout the day. Our menu is constantly changing with the seasons, celebrating regional dishes and local Norfolk produce. Delivering a delicious range of meals from hearty breakfasts & elevensies for yummy mummies, through light lunches & afternoon tea to inspired evening meals. We are Open daily and proudly present our traditional Roast each and every Sunday, we also pride ourselves in homebaking & making our breads and cakes..
Norwich, United Kingdom
Senior Contributor
24 reviews 24 reviews
18 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Can I invent an award?”
4 of 5 stars Reviewed November 13, 2013

I'm going to invent an award whether you like it or not - with myself as sole judge and jury. Norwich's Most Customer Friendly Pub Team. And the award goes to ...

OK, dear reader, the Mulberry is just a pub. Shabby chic Adnams house, right in the heart of the city's trendy Golden Triangle. You probably wouldn't go out of your way to go there and might even be distracted by the excellent little brasserie close by, which is definitely worth a visit. But, if you are a loose end and fancy a simple lunch, do, do try the Mulberry.

Why? Because customer service at this level of friendliness deserves to be rewarded. A young team (and quite easy on the eye) engage with you in such a warm way, you'll just want to be warm and helpful back.

Maybe I simply got the right shift but one gets the feeling these folks love their jobs and appreciate everyone who walks in to spend their hard-earned cash.

Can't write in depth about the food as I confined myself to their mixed bean chilli with kitchen-made nachos, which were delicious. Naturally, given Adnams ownership, even the basic house wine was very drinkable.

But, in the end, it was all about the people.

  • Visited November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Visitor rating
    23
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    6
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Norwich, United Kingdom
Contributor
15 reviews 15 reviews
14 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Average at best”
3 of 5 stars Reviewed September 27, 2013

We went here for lunch on a Friday. The service was okay and the waitress did her best but was a little overwhelmed by a party of ten or so who had just arrived. After a considerable wait, I plumped for the Cromer crab salad which was distinctly average and served with a rather anaemic side salad. As echoed in other reviews the toilet can only be described as "grotty" which is shame as the main part if the pub is welcoming and comfortable.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Senior Contributor
45 reviews 45 reviews
28 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Love this place”
5 of 5 stars Reviewed September 16, 2013 via mobile

Have been here many times.In my opinion food is lovely, service is great, great selection of drinks. Never hurried, nice atmosphere.Would definitely recommend.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
“All that effort.....and the toilets are repulsive!”
2 of 5 stars Reviewed August 7, 2013

Lovely feminine interior - designed to flatter the yummy mummies and darling daddies - and then you trot down the stairs to the toilets and....Aaaarghhhh!!!. They're like the lavs from a lorry park!

What these dirty, tired, unimaginative, poorly maintained toilets say to Mrs Average Punter is, "...these bogs are indicative of the bits of this place (the Mulberry) that you don't really see - eg. the KITCHENS!..." Lavs and kitchens right along side each other. God forbid what THEY are like.

I wouldn't eat there nor recommend nor go again. Shame on the lazy owners and management. Come on Norwich. Get it right.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Run down”
1 of 5 stars Reviewed August 3, 2013 via mobile

The mulberry once 1st opened was a truly great place to eat out 1 of the best in fact with its charm and warm welcome, of late the place has become run down there has been no effort at all to keep it looking fresh tidy and regain its charm the toilets are dirty the floor needs reprinting there is dirt everywhere! The staff can't even replace light bulbs that don't work! All round going down! PLEASE can we have back the lovely Mulberry we once all loved BACK.

  • Visited July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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