Stayed bank holiday weekend with my husband and his parents .. His dad is in a wheelchair and we must of rang 100 hotels before we found this one ... Gemma on reception ( who needs a medal) absolutely went above and beyond the call of duty to accommodate all his needs when I booked over phone ...
The hotel was clean fresh and extremely wheelchair friendly..
We didn't eat here because we were out till late and left early.
Only complaint .. When we checked out (not gemma) they tried to charge us £9 for wifi even tho we choose the £0.00 option .. And they also tried to charge us for a film we weren't in the hotel to have ordered ... But they took them off the bill without me glaring too badly at her ..
I thought it was a bit expensive at £99 per room .. But it was bank holiday .. But I was so pleased to find wheelchair access available I gladly paid it ..
Overall ... Very pleased ... Would stay here again
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- Also Known As:
- Ramada Norwich
- Norwich Ramada