Fantastic hotel, where service is normally second to none however, this morning was different the staff were in plentiful supply which is great and refreshing to see and with 5 tables including ours it still took over 10 minutes to gain the attention of the staff to order a hot drink and a cooked breakfast, I just wonder how long we could have been sat there had we not asked if we could order?
The staff appeared to spend more time in the kitchen than being at their station, in the restaurant ... it was hardly busy!
Less time in the kitchen please or discussing last night with colleagues at the bar please and a bit more Attentiveness to hotel guests sitting at tables trying to order a hot drink and breakfast!
- Also Known As:
- Best Western Norwich
- Norwich Best Western
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