79 upper st giles....terrible.....told them of check in time 9pm - arrived at just after 10pm to find the place had not been cleaned from previous occupants, whole place was freezing too. not a nice smell. team came to clean after my call, didnt seem bothered and commented that the cleaning staff were a nightmare.... ! finally able to get to bed after midnight.. really not impressed. have emailed to complain - still waiting for response. NOT IMPRESSED
Location: United Kingdom > England > East Anglia > Norfolk > Norwich
Ranked #42 of 53 hotels in Norwich
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