We had a wonderful stay at this hotel. Rooms were a good size, especially for London, although all the windows faced the inside of the hotel so you really couldn't tell the weather and how to dress appropriately. Staff were all young and helpful. A couple of strange things about the hotel - the plumbing system is quite loud and there were times when you couldn't flush the toilets (although they flushed several minutes later) because of the pressure water flow system, and also the section of the hotel that we were in required either walking down the stairs to the breakfast restaurant (not something my almost 80 year old mother appreciated) or taking the elevators and then going outside and back into the restaurant.
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