The menu is not the same the one on its web that the one they give you when you're going to order.
If you get there after 9, even though you have a booking and you are going to have dinner, you are charged with 5 extra pound to go into.
The waitress sat down in our table to write down our order in a paper napkin (!!!).
Food very normal, nothing extraordinary and not enough portions.
The cocktails are from miles away the best of this place.
From our point of view It was not a good restaurant, it's a pretentious club....just a wannabe!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 18, 2012
Report response as inappropriate
I am so sorry that your experience at Floripa this month didn't meet your expectations.
First off I would like to apologise that you were charged an entry fee even though you had a dinner reservation. This is totally incorrect and I would like to offer you and your friends a refund. Please contact us to arrange this.
The menu did change this month to cater for Christmas parties but you should have been told about this in advance so you were prepared. I understand that this was disappointing. We will be going back to the regular menu in January.
With regards to the service, it can be really noisy in the bar sometimes so waiters often do sit down so its easier for them to communicate with you, I am so sorry if this appeared too casual. On the other hand writing on a serviette is totally NOT encouraged and will be addressed :)
Thank you very much for giving this feedback- its really important to us that you have an enjoyable experience and your comments will be used to ensure that we can improve on this. We pride ourself on serving quality food and drink with professional, friendly service and I do hope you'll consider coming back to us again so we can change your mind.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.