Ill start with the posiive note first, the bed was soft and realy cosy
Thats it, now for the real truth about this appalling hotel
Stayed for 3 nights total cost £623, £209 first night, £209 second and £169 the third with £5.50 for a Gin and Tonic
DANGER BEWARE, THIS CAN CAUSE DEATH !!!!!!!!!
A sign on the door says, Beware of the steps. Take note, you will not see the steps because of the bad light, but immediately and I mean immediately after the door there are nine steps down to you bedroom
DANGER BEWARE. THIS CAN CAUSE DEATH !!!!!!!!!!!!!!
What a rip off. Given a very, very small bedroom, classed as a double room, yes it had 2 pillows on the bed, but 2 people could not stand up nor get dressed at the same time in the "bedroom"
To get to the wardrobe, sorry, hole in the wall, you had to climb over the bed, there was no space either side of the bed to walk round to it.
If you have a waist bigger than 36" or a chest bigger than 40" you will struggle to even get into the shower or close the shower door.
Breakfast costs an extra £12 per day, to be paid upfront. Well laid out Engish breakfast, tea, coffee and a full compliment of pastries and serials. BUT
Everything except the sausages, tea and coffee, was COLD, do not expect a hot breakfast even at £12 per head.
Room key card, had to be changed four times in 3 days because it would not open the bedroom door
Brought all these points to the attention of the hotel receptionist and Head boy, the answer, we are sorry, but have a nice day !!
Rooms 305 at the front of the building Dn Not stay in it
My opinion - Do Not stay at this Hotel...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your detailed review, We are sorry to hear that your stay with us was unsatisfactory. We always aim to provide high standard service. Some of our rooms are smaller than others, due to the nature of the building, which is a Victorian style house.
For extra comfort and luxury we recommend trying one of our very spacious Deluxe double or Club rooms.
Apologies for the inconvenience and i do hope you will return to visit London soon again, and that you will choose to stay with us at the Shaftesbury Premier London Paddington.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.