We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Close to Paddington with good priced rooms” 4 of 5 stars
Review of Shaftesbury Premier Hotel London Paddington

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Shaftesbury Premier Hotel London Paddington to your Saves list
Shaftesbury Premier Hotel London Paddington
4.0 of 5 Hotel   |   55 Westbourne Terrace, Paddington, London W2 3UY, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #579 of 1,065 Hotels in London
Middle England
Top Contributor
104 reviews 104 reviews
43 hotel reviews
Reviews in 48 cities Reviews in 48 cities
45 helpful votes 45 helpful votes
“Close to Paddington with good priced rooms”
4 of 5 stars Reviewed October 18, 2012

Booked via last minute on their mystery hotel and got two rooms for £136 each. Not expecting much but ended up with two decent double rooms. Set back from main road so hotel was quiet - service was efficient and had no complaints. Bathroom at last was a good size with a bath! Like most hotels around here room was up, down, around stairs etc but not an issue. Would stay again here

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SharathShetty, Duty Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 20, 2012
Dear Guest,

Thank you for choosing to stay with us and for the wonderful comments here on Trip Advisor.
Its indeed a pleasure to know that our guests are happy staying with us. My team is thrilled to read you comments.
Hope to see you soon and thank you once again.

Kind Regards,
Shetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

808 reviews from our community

Traveler rating
    154
    254
    193
    85
    122
See reviews for
101
235
112
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Morris NJ
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 11, 2012

FIrst let me say that I booked a superior single for the rate of 120US. It was in fact the smallest room I have ever stayed in but here are the pluses that could definitely outweigh the size. Room is a 2 minute walk from Paddington. Rate of 120 was great. Staff was terrific-checked me in early and could not have been nicer! Small inexpensive room. I would stay there again. Lots of food choices close by.

Room Tip: Had a room facing Westbourne-pretty quiet actually. Front desk people are good. If you need a cab...
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 12, 2012
Dear Morris,

Thank you for your good comments and I am delighted to see that you enjoyed every bit of it.

I will definitely pass on your comments to my staff and they will be very happy to read it.

I completely understand that single rooms are pretty small, however as you must be aware that due to victorian buildings we cannot do any changes but we would love to do in future.

Many thanks once again for your review and we hope to see you soon again.

warm regards

Swapnil Waghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florence, Italy
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2012

I booked a club room,i arrived before check in timebut my room was ready-which was great after a long travel night.the room was very clean,well equipped and bed very comfortable.Breakfast was included and it was pretty good.id stay here again. The staff from day one was very friendly and halpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 12, 2012
Dear Florence,

Thank you for your good comments about the hotel and staff.

I sincerely hope that you will return to Shaftesbury Premier London Paddington and to make sure that from a great experience your next stay with us is your greatest experience.

Many thanks once again for your review and we hope to see you soon again.

Warm regards,

Swapnil Waghe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 8, 2012

My room was in the basement...yes, there is a basement floor, beneath the ground level! In NO WAY is this a 4-star hotel - I would say 2* at best. The room was extremely small - fine, I suppose that is acceptable in London. There is NO WiFi accessible in ANY rooms, apparently - definitely not in mine, although I was clearly deceptively offered FREE WiFi when I booked, I was naive enough not to realize that this would be only in public areas. I will not come here again. Not recommended for business travelers. Location is fine, near Paddington station.

Room Tip: If they offer you an 800 level room, and they tell you to push 'B' in the elevator, you will...
See more room tips
  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 9, 2012
Dear Paolo,

This is to inform you that free Wi-Fi is only available on Lobby level and in our Club lounge
In the room there is a broadband connection which is free of cost.

This is the first complaint we have received in regards to false advertising, as it clearly says on all our websites that free Wi-Fi connection is only available in lobby area and club lounge.

We do apologize for the size of the room as I would personally advise you to book one of our club rooms and I can assure you that you won't have any complaints.

With many thanks and warm regards

Swapnil Waghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Top Contributor
146 reviews 146 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 5, 2012

Clean and nice enough although the room was one of the smallest I have ever stayed in. Barely space to lay two large suitcases on the floor. Good aircon (quiet) and smart flat screen TV. Bathroom smart, just a shower, but ok for us. We were on the 4th floor so a decent night's sleep. Great location for Paddington station and its Heathrow links. Hotel amenities generally lacking but didn't bother us as we rarely use anyway.

Breakfast was surprisingly good with a nice selection of hot and cold items. Only half of the toaster seemed to be working though so took an age to get anything toasted with just two slots for the whole hotel! Got chastised by the waitress for daring to take some milk of an emoty table to top our us.

Was £90 for the double including breakfast which seems reasonable as far as London rates go.

There are a lot of dross hotels in London charging more so overall I would recommend this place.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 8, 2012
Dear Guest,

Thank you very much for your wonderful review and for the descritption of your stay.

Thank you for your good comments about the location and the Hotel.

I sincerely hope that you will return to Shaftesbury Premier London Paddington and to make sure that from a great experience your next stay with us is your greatest experience.

Many thanks once again for your review and we hope to see you soon again.

Warm regards,

Swapnil Waghe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Moscow City, Russia
Top Contributor
64 reviews 64 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 1, 2012

Very convenient location. 5 minutes from Paddington Railway station and Underground, 7-10 minutes from Hyde Park. We've got family room, it was clean and comfortable, but very small.
Sometimes we felt a smell of canalization, but nothing critical. Breakfasts not include in price of the room.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 3, 2012
Dear Kostia,

Thank you very much for your amazing review and It was a great pleasure to have you as our valuable guest.

The team are commited to assist you in every way they can and there will always be one of us at hand to ensure all your questions are answered and your needs taken care of.

I thank you once again for your wonderful review and I very much hope to see you back at Shaftesbury Premier London Paddington very soon.

Warm Regards,

Swapnil Waghe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 29, 2012

I was staying at the Shaftesbury Premier Paddington for two days for business and it suited my needs perfectly. Working in Knightsbridge, it was a quick 25-30min walk through Hyde park in the morning and being 5 mins from Paddington, was perfectly placed for going further afield.

I was concerned by previous reviews of the hotel, but many of the criticisms were unfounded. Staff were friendly and rooms were very well equipped (bathroom in particular). I booked late so to keep costs down stayed in a Deluxe Single (room 506) and while it was quite small, it was perfectly adequate for single occupancy.

Breakfasts in the morning were nice and the staff very attentive.
Wired internet in the rooms was excellent.

Room Tip: Single glazing mean rooms to the front of the building are subject to some road noise. Not enough to...
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swapnil W, Manager at Shaftesbury Premier Hotel London Paddington, responded to this review, October 2, 2012
Dear Matt,

Thank you for sharing your feedback on trip advisor as we are very happy that you enjoyed your stay with us.

The team are commited to assist you in every possible way and thank you for your kind comments.

Thank you for your good comments on the room, breakfast and Wi-Fi
Many thanks once again for your review and we hope to see you soon again.

With many thanks and warm regards

Swapnil Waghe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Shaftesbury Premier Hotel London Paddington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shaftesbury Premier Hotel London Paddington

Address: 55 Westbourne Terrace, Paddington, London W2 3UY, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#326 Luxury Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Shaftesbury Premier Hotel London Paddington 4*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Cheap Tickets, Agoda, Despegar.com, EasyToBook, TripOnline SA, Travelocity, Priceline, Booking.com and Tingo so you can book your Shaftesbury Premier Hotel London Paddington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shaftesbury Premier Hotel London Paddington England

Owners: What's your side of the story?

If you own or manage Shaftesbury Premier Hotel London Paddington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.