Worst hotel I have ever stayed at. Firstly upon arrival my room was not ready even though I had paid extra for an early check in. Then I had to collapse my sons pram and leave it downstairs as the lift is only big enough for one person to stand in. My room was not clean and I had an extractor fan outside my window which was letting off an awful smell so the window had to be kept shut. Then on the evening there was a wedding party right underneath my room and the music would not be switched off until midnight. Then finally when the music was switched off, music from a nightclub next door went on until 3am, so we got no sleep. On checkout in the morning I went into a relatives room, who had booked the same room as me and realised my room was half the size. So upon checkout I brought this to the receptionists attention but insisted they were the same room and charged me the same price! As we were about to leave we realised our car was blocked in and found out it was the managers car! We went to reception numerous times asking for the car to be moved but the manager was too busy. So we waited for a further 10 minutes and eventually the manager came and moved their car with hardly an apology. We were just grateful to leave this awful hotel. Would not recommend this to anybody!
- Official Description (provided by the hotel):
- Wimbledon's largest hotel, is located within walking distance of Wimbledon Station and South Wimbledon Underground. Journey time to London is 15 minutes, making it an ideal base for business or leisure. All rooms have air conditioning, plasma television, and free wi-fi access. Other facilities include a cafe lounge, late food menu, roof garden, and function rooms. Well situated for the Wimbledon Tennis Championships. ... more less
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- Also Known As:
- Antoinette Hotel London
- Antoinette Hotel Wimbledon London, England