My wife & I and our 2 children have just returned from a London Marathon weekend staying at the Park Plaza County Hall. From the moment we checked in on the saturday 20th until the moment we checked out again on Tuesday 26th April nothing was too much trouble for the helpful staff.
Simon (the excellent hotel manager) and his team looked after our every need nothing was too much trouble. The hotel had sepcific pasta menus in the restaurant and extra water bottles / energy bars freely available on the day of the run, they also opened ballast especially early - all things really appreciated by runners!
All the staff congratulated me after the race and their kind and interested attitude really helped to make for a special weekend!
Technically the hotel is excellent as you would expect from a new central London hotel. The staff were also very informative which really helped to make the difference whether it was directions to the marathon start in blackheath or advice of the best way to get to the theatre for the show we had booked.
I would recommend this hotel to anyone considering travelling to London. It has certainly helped my family create some very special memories of a great weekend in London - unforgettable!!