We are a regular customer for Firmdale Hotels. Haymarket Hotel is a delightful member of the chain with its nice location near Piccadily and Haymarket. The hotel has a lovely conservatory, a library room and a nice restaurant. We got a Luxury Junior Suite which is spacious, warm and comfortable. The only glitch has been to find out that the hotel pool was closed for a private function -which was one of our reasons to choose it against other hotels. That's a disappointment to find out after we arrive!

Wow is all I can say to describe the perfect venue, impeccable staff, efficiency, cleanliness, food etc! Attended the most glamorous wedding ever here in December & nothing could be faulted whatsoever! Thank you to all of your staff. I didn't stay but can only imagine further delights!

I've stayed at The Haymarket on many occasions and always love to return. I only live 20 mins from the Hotel and work 5 mins away ... but adore staying as a 'treat' to myself or to stay there with visiting relatives.

The rooms are all uniquely decorated - and maintained and cleaned to an incredibly high spec. The Firmdale Company train their staff to a very high standard - and this is obvious from the level of service. The Front Desk and Restaurant/ Room Service team are particularly helpful and polite.

The Hotel has a swimming pool and various function /private rooms - and lovely touches such as the Honesty Bar in the Guest Lounge and well-stocked DVD library for when you want to put your feet up after hitting the London sights and shops!

Location-wise, it is hard to be more central : the Hotel is just along from Piccadilly Circus and Leicester Square - and on the corner of Trafalgar Square. St James Park, the Mall/Whitehall are right on the doorstep - and if the shoe leather is worn .. bus and tube stops are right outside.

The day I win the Lottery (!) I will happily move in to one of the 2 bedroom Suites permanently!

Hotel is clean, looks brand new, and staff were very helpful. Location is perfect for walking to most attractions, theatre, etc.

Concierge managed to get us last minute theatre tickets below cost and was helpful in other requests we had.

Breadkfast buffet is good, though omelette was a bit inconsistent from day to day.

One major downfall is that because the hotel is so centrally located, it is a bit noisy at times. That is to be expected though and noise is common for any major city.

Only major complaint is that we were usually woken up between 6am and 7am to the sound of glass bottles being dumped (presumably for garbage collection) each day.

Would I stay there again? Possibly, though I would want to ask for a room not on Suffolk Place (above the entrance), as this seems to be the noisiest area.