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“place to BE” 5 of 5 stars
Review of Haymarket Hotel

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Haymarket Hotel
5.0 of 5 Hotel   |   1 Suffolk Place, London SW1Y 4BP, England (Mayfair / St James's / Piccadilly / Green Park )   |  
Hotel amenities
Ranked #4 of 1,063 Hotels in London
Amsterdam, The Netherlands
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
50 helpful votes 50 helpful votes
“place to BE”
5 of 5 stars Reviewed November 8, 2012

A beautiful colonial style house, the decor stylish, the rooms beautifully presented.
A secret escape to Haymarket ! If you fancy deco, well, this is the place to BE ! my secret lover (wasn't a lover yet, but arranged a fabulous suite, with 2 rooms.....in case: .
Service within was professional and attentive.

We both where very pleased and opted to eat in our suite, as it was a really good experience. Delicious wines and tapas.The pool and bar in the basement pretty amazing, water a bit cold though, but worth a dive! so don't forget your bathing suits, its worth the experience !

Location perfect.

Couldn't fault a thing,

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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England
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 29, 2012

Absolutely loved it here - stayed in one of thier standard rooms but it was perfect, very quiet with lovely bed linens, decoration and fab bathroom. Breakfast was lovely too. Completely central for Theatreland and definitiely worth the extra cash for a special treat. All the staff were smiley and very helpful too.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2012

I stayed here with my 15yo daughter for 5 nights in a Junior Suite, and couldn't believe the attention to detail of both the place itself but especially the staff. An example of this, was when we asked for a DVD from Concierge, who immediately asked us whether we wanted popcorn with it! Just a superb experience that was pricey, but well worth it. The position was unbelievably ideal for 2 females, especially at night. Charing Cross and Piccadilly stations were just 2 minutes walk away. I also asked the hotel to organise seats for Phantom of the Opera for us, and these seats were perfect. Everything was there for the asking. The restaurant and breakfasts were first rate. This will be my hotel in London for always.

Room Tip: We were on the Haymarket street but due to double glazing there was no noise problem.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Top Contributor
81 reviews 81 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 24, 2012

This small boutique hotel was perfect for my quick five day trip to London. The location is central, two blocks from the Piccadilly tube station and right on bus routes. The lobby is understated and comfortable along with an adjacent lounge and library room with it's honor bar. Also a bar/restaurant which always seems to be humming. Late afternoon tea there was very good. I did not explore the advertised swimming pool or gym.
Check in was simple but the first room I was taken to was a ground floor corner and unless I kept the blinds down the entire time, anyone and everyone could peer in. This was not acceptable and after a short wait, they found me a first floor room that was similar. The buses and heavy traffic on Haymarket street was right outside but all the windows are double paned and glazed and no sound penetrated at all. It was dead quiet, something I insist on in a hotel room. Great closet space. The bathroom had two sinks and plenty of room for toiletries. The tub/shower combination can be a problem, try getting in and out of a slick high sided tub. Not good for seniors. Insist on a room with a walk in shower if this is a problem for you. The other issue was upon opening the bathroom door in the morning the drain in the bathroom always smelled like sewage first thing in the morning. The smell dissipated almost immediately but it was there initially. I complained, and they offered another room but I didn't have the time for that. I don't know if they will ever look into the problem. No one seemed too concerned.
Breakfast was included up to a certain cost point but it would be difficult to achieve that amount. A hot breakfast menu is presented to you and there is also a full large continental style breakfast table of grans, fruits, yogurts, pastries. I had eggs and toast and then fruit and yogurt from the buffet and that wasn't enough to create an additional cost.
The hotel charges by the minute for the internet up to a maximum of 20 pounds.
The other problem was that my travel agent booked my room for a late arrival from the USA but my flight was cancelled and I didn't arrive until 11 am the next morning. I was still charged the full amount for the room. IATA's policy is that the customer shouldn't be charged under these circumstances, but because I wanted a room on arrival, I was charged the full amount.

Room Tip: Make sure you don't get a ground floor room. And if you want a walk in shower, ask for it when m...
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

We had a lovely tea there.perfect china.delicious sandwiches as much as ee could eat and the staff really seemed to care that we had a lovely time.looking forward to going again..great. especially as the whole hoyel is glamorous

  • Stayed September 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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Herzlia, Israel
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed September 21, 2012

Spend 1 night during middle of Sep, was the first time for me at this hotel and my short stay was even better than the great revies I have seen here before the res. service was excellent resturant at the hotel is very good and the location is one of the best in the city.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stayed in the junior suite last weekend was perfect for a romantic break, the atmosphere of the hotel was perfect. The decor & furnishings were fabulous room service & champagne impeccable. Highly recommended for a London break

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haymarket Hotel

Address: 1 Suffolk Place, London SW1Y 4BP, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in London
#5 Romantic Hotel in London
#11 Business Hotel in London
#20 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Haymarket Hotel 5*
Number of rooms: 50
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Also Known As:
Haymarket Hotel London, England

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