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“Just perfect” 5 of 5 stars
Review of Haymarket Hotel

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Haymarket Hotel
5.0 of 5 Hotel   |   1 Suffolk Place, London SW1Y 4BP, England (Mayfair / St James's / Piccadilly / Green Park )   |  
Hotel amenities
Ranked #5 of 1,073 hotels in London
England
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Just perfect”
5 of 5 stars Reviewed October 29, 2012

Absolutely loved it here - stayed in one of thier standard rooms but it was perfect, very quiet with lovely bed linens, decoration and fab bathroom. Breakfast was lovely too. Completely central for Theatreland and definitiely worth the extra cash for a special treat. All the staff were smiley and very helpful too.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2012

I stayed here with my 15yo daughter for 5 nights in a Junior Suite, and couldn't believe the attention to detail of both the place itself but especially the staff. An example of this, was when we asked for a DVD from Concierge, who immediately asked us whether we wanted popcorn with it! Just a superb experience that was pricey, but well worth it. The position was unbelievably ideal for 2 females, especially at night. Charing Cross and Piccadilly stations were just 2 minutes walk away. I also asked the hotel to organise seats for Phantom of the Opera for us, and these seats were perfect. Everything was there for the asking. The restaurant and breakfasts were first rate. This will be my hotel in London for always.

Room Tip: We were on the Haymarket street but due to double glazing there was no noise problem.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Top Contributor
72 reviews 72 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 24, 2012

This small boutique hotel was perfect for my quick five day trip to London. The location is central, two blocks from the Piccadilly tube station and right on bus routes. The lobby is understated and comfortable along with an adjacent lounge and library room with it's honor bar. Also a bar/restaurant which always seems to be humming. Late afternoon tea there was very good. I did not explore the advertised swimming pool or gym.
Check in was simple but the first room I was taken to was a ground floor corner and unless I kept the blinds down the entire time, anyone and everyone could peer in. This was not acceptable and after a short wait, they found me a first floor room that was similar. The buses and heavy traffic on Haymarket street was right outside but all the windows are double paned and glazed and no sound penetrated at all. It was dead quiet, something I insist on in a hotel room. Great closet space. The bathroom had two sinks and plenty of room for toiletries. The tub/shower combination can be a problem, try getting in and out of a slick high sided tub. Not good for seniors. Insist on a room with a walk in shower if this is a problem for you. The other issue was upon opening the bathroom door in the morning the drain in the bathroom always smelled like sewage first thing in the morning. The smell dissipated almost immediately but it was there initially. I complained, and they offered another room but I didn't have the time for that. I don't know if they will ever look into the problem. No one seemed too concerned.
Breakfast was included up to a certain cost point but it would be difficult to achieve that amount. A hot breakfast menu is presented to you and there is also a full large continental style breakfast table of grans, fruits, yogurts, pastries. I had eggs and toast and then fruit and yogurt from the buffet and that wasn't enough to create an additional cost.
The hotel charges by the minute for the internet up to a maximum of 20 pounds.
The other problem was that my travel agent booked my room for a late arrival from the USA but my flight was cancelled and I didn't arrive until 11 am the next morning. I was still charged the full amount for the room. IATA's policy is that the customer shouldn't be charged under these circumstances, but because I wanted a room on arrival, I was charged the full amount.

Room Tip: Make sure you don't get a ground floor room. And if you want a walk in shower, ask for it when m...
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  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

We had a lovely tea there.perfect china.delicious sandwiches as much as ee could eat and the staff really seemed to care that we had a lovely time.looking forward to going again..great. especially as the whole hoyel is glamorous

  • Stayed September 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
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Herzlia, Israel
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 21, 2012

Spend 1 night during middle of Sep, was the first time for me at this hotel and my short stay was even better than the great revies I have seen here before the res. service was excellent resturant at the hotel is very good and the location is one of the best in the city.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stayed in the junior suite last weekend was perfect for a romantic break, the atmosphere of the hotel was perfect. The decor & furnishings were fabulous room service & champagne impeccable. Highly recommended for a London break

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 18, 2012

Having not intended to stay in London, after a very long night out ending in the Dean Street Townhouse I needed a room. I asked and she said they had one in the Haymarket. I've stayed in some of the sister hotels and they've always been exceptional and this one is no different. We decided to stay up and order some drinks and the night service was excellent. Nothing was too much trouble. The room was a good size, super comfy beds and bed linen. I intend to go back and experience it in the daytime!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Haymarket Hotel

Address: 1 Suffolk Place, London SW1Y 4BP, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in London
#6 Romantic Hotel in London
#11 Business Hotel in London
#13 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Haymarket Hotel 5*
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Also Known As:
Haymarket Hotel London, England

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