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“Great accommodation!” 4 of 5 stars
Review of Think Tower Bridge

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Think Tower Bridge
4.0 of 5 Condominium   |   37 Tanner St and Tower Bridge Rd, London SE1 3JB, England (London Bridge)   |  
Hotel amenities
Ranked #120 of 606 Specialty lodging in London
Makati, Philippines
Top Contributor
80 reviews 80 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Great accommodation!”
4 of 5 stars Reviewed November 4, 2012

Stayed at a 2-BR unit on business/pleasure. Unit was very nice, fully furnished no problem with appliances or utilities. No Wifi but cable internet was decent. Apartment is secured, there are buses that stop in front of the property. There are plenty of bars and restaurants. Only downside for us is that you have to walk with your luggage to the frontdesk at another Think property when you check in / out. Other than that, I would recommend this apartment.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 14, 2012
Thank you for your review on Tripadvisor regarding your stay with us at Think Tower Bridge. I was pleased that you enjoyed your overall stay with us and would like to take this opportunity to comment.

Our Tower Bridge property is split across a number of buildings and it is important to note that we have recently opened an additional fully functional Reception to remove the need for guests to check in at one Reception and take their luggage to the building they will be residing in. We are now sending out booking confirmations detailing where the specific Reception is located where guests will need to arrive at.

Within all our buildings we do have both wired and wireless internet available however since opening the second reception we have had some initial challenges with the coverage which we have since rectified.

Thank you once again for your feedback on your stay with us and on behalf of the Think Team, we look forward to welcoming you back on your next visit to London.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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stalybridge
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2012

Arrived late afternoon to an organised system. Apartment little dated but clean warm and comfortable. Handy location overlooking the main road and not too noisy.
Clean white bedding, shower room good and bonus having living area with kitchen fridge etc...
Blinds in bedroom didn't shut enough and light spilled through at night which didn't bother me as I can sleep through anything but my partner who needs darkness struggled to sleep.
Overall good accommodation in a fairly central location the walk over tower bridge was lovely and we found some good places to eat locally... Tesco metro close by too
Good value for money

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 14, 2012
Thank you for your recent review on Tripadvisor regarding your stay with us at Think. We were pleased that you enjoyed your overall stay with us and would like to take this opportunity to comment. We aim to provide our guests with a home away from home experience including all the necessary facilities needed such as a fully fitted kitchen, washer dryer, iron and ironing board for example ensuring our guests have a comfortable and enjoyable stay with us. We encourage guests to contact a member of the team during their stay to report anything that isn’t working as it should so that we can rectify prior to departure. Unfortunately due to the lack of information in your Tripadvisor profile it is difficult to determine the details of your stay including your apartment number however please be aware that our Housekeeping Department conduct checks after each departure and report any issues that need to be addressed.

Thank you for bringing this to our attention.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 3, 2012

Stayed in two apartments for my hen weekend and both apartments were fantastic, I requested to stay in the maltings building and was allocated the apartments there, they were modern and tastefully decorated, all ensuites which was great for group of girls getting ready, the apartments were very hot but once you work out the heating controls its all good, a good 10 minute walk to the tube and all amenities are within walking distance, location was great as exactly what we needed to enjoy our weekend and would most definitely stay here again...be prepared to hear trains most of the time but it didn't keep any of us awake so all was good.

Room Tip: Request to stay in the maltings
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 14, 2012
Thank you for your recent review on Tripadvisor regarding your stay with us at Think. We were pleased that you enjoyed your stay with us for your Hen Weekend and would like to take this opportunity to comment.

It is important to note that within our Maltings complex we have a number of apartments and should guests have any specific requirements then these should be highlighted at the time of booking to enable us the opportunity to accommodate. Within the apartments that are in close proximity to the train line, we have taken measures to address this including sound proofed windows and doors.

Thank you once again for your feedback and we look forward to welcoming you and your husband to be back to enjoy your next Think Experience.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed November 1, 2012

Staying in this hotel was the worst experience ever! I would NOT recommend this hotel at all, I asked for a quiet room as my family was very tired from a 15 hour flight as a result I got a room right beside the train tracks, we couldn't sleep even for 15 minutes, it was awful! I asked reception for a quiet room and explained them how noisy the room was, they couldn't care less! If you want a night sleep DO NOT stay in this hotel.

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 14, 2012
Thank you for your recent review on Tripadvisor regarding your stay with us at Think. I was sincerely saddened that your expectations were not met and would like to take this opportunity to comment in the hope of restoring your confidence in Think Apartments.

Should guests have specific requirements including room allocations requests it is important these are highlighted at the time of booking and we will endeavour to accommodate this however this is subject to availability. Unfortunately due to the lack of information in your Tripadvisor profile it is difficult to determine the details of your stay and can only apologise for the poor customer service you received on this occasion. Since May we have invested in our Front of House Department working alongside our Training Department to ensure our guests have a relaxing and enjoyable stay.

We hope this experience does not deter you from staying with us for future accommodation requirements in London as we would like the opportunity to restore your confidence in Think.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 1, 2012

These are real apartments in a converted warehouse. The standard is high and the conversion well done. It is slightly strange in that there are offices mixed into the building but it works.
The people at reception were patient, helpful and friendly. Two difficult customers held us all up and a big queue built. This does appear to be a small problem at peak times. There is also car parking but you are about 20 meters into the Congestion Zone - which means another ten pounds per day you are on the road. We would use this again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 14, 2012
Thank you for your review on Tripadvisor regarding your stay with us. I was pleased that you enjoyed your stay and would like to take this opportunity to comment.

Within our Tower Bridge property we do have a number of buildings which are serviced by our main reception however it is important to note that we have recently opened an additional fully functional Reception to assist with the number of guests staying within the property and negate queues building up at any time.

Thank you once again for your feedback.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 30, 2012

Spent 3 nights 26/10/12 to 29/10/12, orginally booked a one bedroom apartment with extra bed, but on arrival we were allocated a two bedroom apartment, one bedroom had an ensuite shower room as well as the main bathroom. Stayed in apartment 135 which was third floor opposite reception. There were no apartments above, although there were higher floors around other areas of the block. No real problems with the apartment, the interior is clean and modern. As stated by others it is not far from Tower Bridge and we found the nearest tube station to be London Bridge, was was a 10 - 15 min walk away. I would consider using these apartments again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, November 5, 2012
Thank you for your review on Tripadvisor regarding your stay with us at Think. We were pleased that your needs and expectations were met during your stay with us. Should a guest have any specific requirements for their stay including an apartment allocated on a higher floor then it is important that these are specified upon booking so that we can try to accommodate these dependent upon availability.

Thank you once again for your feedback and on behalf of the team at Think, we look forward to welcoming you back on your next journey to London.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 22, 2012

Our first time staying at Think Tower Appartments and I think we'll probably be making more use of them in the future. They worked out considerably cheaper than your normal London hotel!

So we rocked up to find we'd received an upgrade which was a pleasant surprise. The room we were given had a seperate lounge/kitchen, bedroom and bathroom, so in terms of space it was 3x bigger than your average hotel room. Located round the corner was a local shop meaning we grabbed cereal, coffee and milk so as to sort out our own breakfast at a fraction of the cost of hotel breakfasts or coffee shop chains.

Only small problems we had...
- the room was BOILING when we arrived. Luckily we had time to open all windows and try to decypher out the central heating controls.
- some of the floor boards were loose in our room (reported to reception on checking out)
- the hairdryer kept cutting out, and had passed its electrical testing date (reported to reception on checking out)

However despite this, we enjoyed our trouble free stay. The whole block was extremely quiet - we didn't hear another soul! It was nice to have an weekend where you didn't feel you had to leave your "room" at a designated time to allow the cleaner in, meaning you could relax so much more.

Things to note...
- they are about a 10 minute walk from the nearest tube station, so you have be prepared for this
- they have 3 "blocks" so when you arrive at the first reception, you maybe directed to another building round the corner.
- they are standard size double beds. Comfy, but not exactly big even though the rooms could probably fit a Queen size in without any problems.

Having said this, you will be saving a lot of money or getting a lot more for your money, when compared to London hotels so is definately worth thinking about.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippa W, On behalf of Jim Souter at Think Tower Bridge, responded to this review, October 24, 2012
Thank you for your recent review on Tripadvisor regarding your stay with us at Think. I was pleased that you enjoyed your Think Experience and on behalf of the team at Think we look forward to welcoming you back on your next journey to London.

It is important to note that we are currently working towards producing an essentials pack including all the necessary items needed for longer lengths of stay including a scourer/sponge among other necessities. This will be available to purchase on our website at the end of October 2012.

We aim to provide our guests with a relaxing and enjoyable stay in their home away from home so we encourage guests to contact a member of the team during their stay to report anything that isn’t working as it should so that we can rectify prior to departure. These issues have been reported again to both our Housekeeping and Maintenance Departments and I can confirm they have since been checked and replaced or repaired so thank you for bringing these to our attention. Currently we do not operate an air conditioning system in our Tower Bridge property. In the meantime we provide fans should it be necessary. These are usually left in our apartments and we provide additional fans on request.

Our Tower Bridge property is split across a number of buildings and it is important to note that we have recently opened an additional fully functional Reception to remove the need for guests to check in at one Reception and collect their keys from another. We are now sending out booking confirmations detailing where the specific Reception is located where guests will need to arrive at.

Thank you once again for your invaluable feedback.

Kind regards,

Jim Souter
Chief Executive, Think Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Think Tower Bridge

Address: 37 Tanner St and Tower Bridge Rd, London SE1 3JB, England
Location: United Kingdom > England > London > London Bridge , Waterloo / South Bank / Southwark
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #120 of 606 Specialty lodging in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Think Tower Bridge 4*
Reservation Options:
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Also Known As:
Think Tower Bridge Hotel London
Think Tower Bridge London, England

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