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“Wonderful, fantastic, brilliant position, lovely rooms” 5 of 5 stars
Review of Fraser Suites Queens Gate

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Fraser Suites Queens Gate
4.0 of 5 Hotel   |   39B Queens Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate) (South Kensington)   |  
Hotel amenities
Ranked #344 of 1,052 Hotels in London
Certificate of Excellence
Lyme Regis, United Kingdom
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Wonderful, fantastic, brilliant position, lovely rooms”
5 of 5 stars Reviewed August 31, 2012

I think I have said it all in the title, but oh my god, what a wonderful room in an amazing part of London! Ask for a room that is away from Cromwell road, we had no traffic noise at all. Wonderful service, beautiful rooms, will definitely stay again. beds so comfortable!!!

Room Tip: away from the road is best
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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345 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Adelaide, Australia
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 9, 2012

We have just had our second stay at this lovely hotel and were not disappointed. I have recommended it to many people and noone has been unhappy so far! The rooms are well presented, perfectly clean and housekeeping are great at maintaining them. It is so easy to get to
straight on the train to Glouster station from the airport and conveniently positioned so as to enjoy
all the local sites. There are plenty of good restaurants nearby, a supermarket and a stop for a hop on hop off bus which is a must.. The reception staff will attend to all your needs promptly and can answer any questions about London, shopping and anything else. There is also a laundry room downstairs which is free and a godsend for a busy traveller!

Room Tip: We havent had a bad room yet!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 8, 2012

While this hotel is well situated it is on an incredibly noisy street - Cromwell Road is very busy 24/7 so there is never a time when the sound of traffic and particularly sirens isn't heard.

The rooms are also quite stuffy with air-con units that don't work very well, so it's best to avoid it in summer.

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 3, 2012

Hotel was great. Staff accommodated us with any early check-in after an o/night flight which was much appreciated.

Breakfast was good. We stayed in a self-contained appartment & there were plenty of stores nearby to purchase food & drink.

So close to two tube stations, heaps of restaurants, museums & other transport options. Great if your coming from Heathrow as its close to the Piccadilly line.

Thank you for a wonderful stay.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 26, 2012

Honestly it is quite an average hotel. I feel that even though the location is pretty great (next to Gloucester Rd underground) the price that we had to pay for the Olympics was not worth it. For the price I was paying I think staying in the Hilton would have been a better experience.

A sidenote though. Since there haven't been much hotel occupancy during the Olympics the prices may have been reduced.

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 24, 2012

We stayed in this hotel at the end of June and the beggining of July. The rooms were different shapes and sizes, if You are more than two,try to see more rooms. But All in all they are modern and clean. The breakfast was very very limited. The other thing is the housekeeping, they don't put toiliters every day, and there is no 24 hour service. will recommend it especially to large families or those who wants to cook or stay for a long period.

Room Tip: Ground Floor rooms are large.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frasien, General Manager at Fraser Suites Queens Gate, responded to this review, September 13, 2012
Dear Reema Th,
Thank you for sharing your experience at Fraser Place Queens Gate with other travellers.We appreciate both positive and negative feedback, as it helps us identify what our guests ‘expectations are. I am happy to hear that you found our apartments modern and clean. We do not have 24 hours housekeeping service indeed, but we do have 24 hours Front Office staff that is always happy to help or answer any questions. I sincerely hope that we are going to have the opportunity to welcome you back in the near future, particularly once we’ve completed the refurbishment of the property in March 2013.

Kind Regard,
Bobby Borislavova
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 21, 2012 via mobile

Fraser Place is a two minute walk from Gloucester Road tube station making it easy to get to from Heathrow as well as making it easy to get into central London once you are there. The accommodation was spacious and clean. Staff were friendly and helpful and the breakfast provided was basic but did the job. In room wifi worked well and was free. The only criticism I would have is the basement apartment we were in felt like we were in a bunker. Not a lot of natural light or air. But overall, after a month of travelling around similar types of accommodation across Europe, Frasers was not too bad.

Stayed July 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frasien, General Manager at Fraser Suites Queens Gate, responded to this review, August 2, 2012
Dear Dean M,


Thank you for sharing your experience with other travellers. I am delighted to hear that you found our staff friendly and helpful, the apartment spacious and clean and that the location of our property was so convenient for you. I sincerely hope that we will get the opportunity to welcome you back in the future.

Kind Regards,
Bobby Borislavova
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fraser Suites Queens Gate

Address: 39B Queens Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#235 Luxury Hotel in London
#249 Business Hotel in London
#292 Romantic Hotel in London
#308 Family Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fraser Suites Queens Gate 4*
Number of rooms: 105
Official Description (provided by the hotel):
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line. ... more   less 
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Also Known As:
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London
Fraser Suites Queens Gate London, England

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