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Premier Inn London City - Tower Hill: Traveler Reviews

3.5 of 5
24 Prescot Street, London E1 8BB, England (East End / East London)
Hotel amenities
Premier Inn London City - Tower Hill
Ranked #87 of 1,081 hotels in London
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891 reviews from our community

Traveler rating
    474
    342
    57
    12
    6
See reviews for
Families
306
 
Couples
253
 
Solo
38
 
Business
121
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Swansea, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
“It did the job for one night stay, but the best location for tourists however”
4 of 5 stars Reviewed February 12, 2013

I stayed here with friends recently. The room was clean, but not as modern as other PI's I have stayed in. Room was meant to be set up as a twin but wasn't. A quick visit down to reception and the friendly recepionist came to set up the extra bed a little while later. Apart from this, nothing to really fault about the hotel. Booked about a month in advance and still payed £132 for one Saturday night- very expensive. Location is ok, but depends on where you want to go. We went to Picadilly Circus, Oxford St and that kind of area. We found it to be quite a bit of a trek and too far out so would not book in this location again. Also found it to be quite far from Paddington, about 40mins on the tube. So if you are coming to see the sights and main 'touristy' areas of London, I'd wouldn't recommend this hotel for you. If not, it's absolutely fine and does the job. The Tower Hill tube station was about a 5min walk.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by RachelDorr for London
Ask RachelDorr about Premier Inn London City - Tower Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review
February 14, 2013
Dear Guest,

Thank you for the review posted on Tripadvisor about your recent stay with us. I am very glad the team were able to sort out the room configuration for you, and very happy to hear you enjoyed the stay. Hopefully we can welcome you back to any of our other hotels in the future.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Great Value”
5 of 5 stars Reviewed February 10, 2013

Stayed here for one night on a Friday at a bargain price. I had booked a few weeks in advance & got a fantastic deal. The room was basic, but clean, spacious & noise free. The staff were all friendly & helpful. Breakfast was extra, but was good value as it was buffet style. The Tower Hill underground is close by, about 5 mins walk, the same as the Tower of London. Would definitely stay here again.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Rogita180 for London
Ask Rogita180 about Premier Inn London City - Tower Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review
February 14, 2013
Dear Guest,

Thank you very much for the 5 star review. I am very pleased to hear you had an enjoyable stay with us, and that you got a really good deal booking early. We hope to welcome you back to the hotel again very soon.

Kind regards
Louis
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Quiet and Clean”
4 of 5 stars Reviewed February 7, 2013

My partner and I stayed here for 4 nights in May 2012. The hotel was clean and the rooms large and quiet. The bathroom was also a good size. Breakfast at the hotel was lovely and excellent value and we found all of the staff to be very helpful.
Good location within walking distance to Tower Hill tube station and bus services. Close to attractions - Tower Bridge and the Tower of London. I would stay here again.

Stayed May 2012, traveled as a couple
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Ask LME_aus01 about Premier Inn London City - Tower Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review
February 14, 2013
Dear Guest,

Thank you for taking the time to review our hotel on your stay with us. I am very pleased to see you enjoyed your stay, and we look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis
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France
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“First class no frills hotel”
4 of 5 stars Reviewed February 4, 2013

We were very satisfied with our three-night stay at this hotel. Short walk to the Tower Hill tube station and No. 15 bus stop. Our room on the fifth floor was spacious, clean and quiet. The bed was exceptionally comfortable. The bathroom somewhat lacked storage space and towel racks, but the shower was decent and there was plenty of hot water. Hairdryer was in the room, which I prefer, and the lighting was good. No toiletries or tissues. Safe operational for a minimum fee.

Breakfast was very good and the staff were pleasant and efficient. The bar and snack concession in the lobby were a convenient plus. I particularly appreciated that they quickly stored our luggage in a locked room, instead of leaving it hanging around, like many hotels do. We just as quickly retrieved it before running off to catch our train home.

Perfect stay--highly recommend for budget minded tourists.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask franco-americaine about Premier Inn London City - Tower Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review
February 6, 2013
Dear Guest,

Thank you for taking the time to review our hotel on your recent stay with us. I am very pleased to hear you enjoyed your stay with us, and we look forward to welcoming you back to our hotel again very soon!

Kind regards
Louis
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Benson, England, United Kingdom
1 review
“Great service but much too expensive”
3 of 5 stars Reviewed February 4, 2013

I have no problems with the hotel or the staff. The hotel isn't the most modern and looks a little tired, but it's fine and was quiet at night. The staff were friendly, knowledgeable and welcoming. However, at £178 per night for a two night stay in a basic double room with one occupant, it was simply far too expensive. I'm sure others will be offered a lower price, but I needed to stay locally for a midweek exhibition and feel that the price was much too high.

  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with premierinn.com

Ask Ian S about Premier Inn London City - Tower Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review
February 6, 2013
Dear Guest,

Thank you for taking the time to review our hotel on your recent stay with us. I am very pleased to hear the team looked after you during your time with us. To qualify for lower rates, I would strongly advise guests to book in advance to take advantage of the great specials advertised on the Premier Inn website. We look forward to welcoming you back to Premier Inn again very soon.

Kind regards
Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City - Tower Hill

Also Known As:
Premier Inn London City (Tower Hill) Hotel
Premier Inn London City (Tower Hill) Hotel London
Premier Inn London
London Premier Inn
Sleep Inn City London
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City - Tower Hill England
Address: 24 Prescot Street, London E1 8BB, England
Region: United Kingdom > England > London > East End / East London
Amenities:
Bar/Lounge Business Center Restaurant Wheelchair access
Hotel Style:
#49 Family Hotels in London
#160 Business Hotels in London
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Premier Inn London City - Tower Hill
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