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“Will stay again” 5 of 5 stars
Review of Premier Inn London City - Tower Hill

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Premier Inn London City - Tower Hill
3.5 of 5 Hotel   |   24 Prescot Street, London E1 8BB, England (East End / East London)   |  
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Rooms from £105
Ranked #128 of 1,066 Hotels in London
Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Will stay again”
5 of 5 stars Reviewed December 14, 2012

Very clean and comfortable and very peaceful, staff are wonderful , came back late from a show and was able to have a drink at the bar and something to eat, very near to underground 5 minutes if that, good size room and power shower, the breakfast was very good, will use this hotel next time in london, overall great hotel great location, great staff, we stayed 8/12/12 for 1 night

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 18, 2012
Dear Guest,

Thank you for a fantastic reply, we are very pleased to hear you had an enjoyable stay with us. It will be a great pleasure to welcome you back to our hotel in the future!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,236 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Darlington, United Kingdom
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 12, 2012

Overall the hotel was better than I expected, its location is superb being close to Tower Bridge and St Katharines dock and only a few minutes walk from the tube.
The staff also keep the hotel itself and the rooms spotless.
The room was bigger than average, power shower was great and the bed was a king size which was firm and very comfortable.
I can't comment on the food though as we took the opportunity to get out and about for breakfast and dinner.
Thanks to the staff for making us welcome, helping us out with local restaurants and keeping the place look great.

Room Tip: ask for the church side of the hotel, it's quieter than the side facing the street
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 13, 2012
Dear Guest,

We are delighted to read you enjoyed your stay with us, and that we exceeded your expectations! It is fantastic to get 5 star reviews like these, as this is what we try to achieve, making sure you are having a great night sleep with us at Premier Inn ! We look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis
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Hereford UK
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2012

clean, comfortable and peaceful. so glad we discovered it. it will definitely be our base whenever we're in London. really enjoyed the costa's cafe in reception area. the breakfast was great value for money, eat as much as you like which we did !!!!! overall brilliant hotel, location and staff.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 13, 2012
Dear Guest,

Thank you very much for the 5 star review! We are very pleased to hear you had an enjoyable stay with us, and that you found the hotel great value for money. We are very pleased to hear you will be back to stay with us, and we look forward to welcoming you back to our hotel very soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshunt, United Kingdom
Top Contributor
65 reviews 65 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 11, 2012

My partner & I stayed at this hotel for the night & we enjoyed it very much! I hadn't expected the double room to be that size but it was very roomy - which is what we liked. Soft beds & pillows & heating which you can turn up or down. We wanted to take the room home with us! Lovely! What more could you ask for?...

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 13, 2012
Dear Guest,

It is fantastic to read your review! It is great to hear you enjoyed your stay with us, and we do hope to welcome you back to the hotel very soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2012

We have just returned from staying here for three nights in family room. Majority of our stays are with Premier Inn for any trips we do within UK as they real value for money and the standards are high. However out of all our trips this one is on top of our list. The reason being apart from a great, quiet location is the - Staff who are so courteous, never short on a greeting and a smile from the Reception to the cleaning staff.
The Restaurant Staff were always so attentive even during the busy breakfast time and we were so impressed that we had our evening meals here as well. In our opinion, the meals here were of high standard, real value for money with big portions so you won't come away hungry.
The location of the hotel is great - within easy walking distance from the Underground, Tower of London and Tower Bridge. Almost opposite the Underground station are the stops for all major Tourist buses which makes getting around London attractions very easy. One tip - get your attraction tickets from the Tour operators from the stop to save yourself time and queuing.
There is also Wetherspoon literally opposite to the hotel and a Tesco Express with walking distance.
All in all - a brilliant stay.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 13, 2012
Dear Guest,

Thank you very much for the fantastic review posted. I am so pleased to hear you found our hotel top of your list, and extremely proud to hear the team were helpful and attentive! Your remark will definitely be shared with the rest of the team. Again, thank you so much for the brilliant review, and we hope to welcome you back to our hotel very soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PORTSMOUTH UK
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 10, 2012

Impressed by the cleanliness and upkeep of this building. Decor, carpets etc. all in tip top condition.
The receptionist Monica was extremely helpful and should go far within the hospitality business. Nothing was too much trouble, so thank you Monica.
Quite a way out of central London for us but the tubes and buses are only a few minutes away.
Unfortunately, a very loud and drunken party was still going on at 2am in the 24 hour bar. Because of this, the other half of our party requested a change of room. The staff dealt with this very well and the room change was achieved very quickly.
I would recommend this hotel.
The staff are very very well trained.

Room Tip: Don't get a room near the bar.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 11, 2012
Dear Guest,

I would like to thank you for the review posted on your recent stay with us. I am very pleased to read that Moneeka was very helpful during your stay with us, and she will definitely be recognised in our monthly team recognition.

I would also like to take the opportunity to personally apologise for the incovenience caused with the noise in the bar area, but glad to hear the team were able to move the other guests to avoid the noise. Our night team informed me of the situation in the bar, and we have now set up extra training with the team to try and avoid future situations.

Kind regards
Louis
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Great Britain
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 7, 2012

I stayed in the family room for 4 nights. the room was great, but not fantastic, just great. The beds were a little firm but the pillows were amazingley soft and bouncey. But if you like firm pillows, then they keep extra pillows in the wardrobe whats firmer. I was in the king size bed so there was plentey of space and mostly had a good night sleep. The room was very clean and spacious. The bathroom was furnished and had a nice shower with a little seat :).
It was nice and quiet seens as it was in a big city.
The breakfast was good, very tasty, but the bacon and the hash browns were a bit cold.
But overall, Nice hotel, ill come here again for sure!

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, December 11, 2012
Dear Guest,

Thank you kindly for the review posted. We are very pleased to read you enjoyed your stay with us, and we look forward to welcoming you back to our hotel again soon!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City - Tower Hill

Address: 24 Prescot Street, London E1 8BB, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Beach Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#107 Romantic Hotel in London
#166 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Premier Inn London City - Tower Hill 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Premier Inn London City (Tower Hill) Hotel London
London Premier Inn
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City - Tower Hill England

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