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“Great Location Amazing Breakfasts” 4 of 5 stars
Review of Premier Inn London City - Tower Hill

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Premier Inn London City - Tower Hill
3.5 of 5 Hotel   |   24 Prescot Street, London E1 8BB, England (East End / East London)   |  
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Rooms from £105
Ranked #129 of 1,066 Hotels in London
Adelaide, Australia
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
“Great Location Amazing Breakfasts”
4 of 5 stars Reviewed November 27, 2012

As a couple travelling with two children, this hotel was perfect and outstanding value for money. The location was relatively quiet for London since it is located in the financial district. Close proximity to The Tower of London, walk to Underground and get anywhere from here. Also there is a good Tescos literally around the corner with everything you need. We stayed here for 5 nights and had a very good experience. The staff were friendly and very helpful, but the breakfasts and the breakfast staff were truly amazing!!!!
I would not recommend the restaurant for an evening meal however, the service was awfully slow and the meals were very average - quite a disappointing experience.
We stayed in Premier Inn all over England and loved the Tower Hill property. I would suggest Premier Inn include a self-service laundry in their guests, then this chain would be just about perfect.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 29, 2012
Dear Guests,

Thank you taking time to review our hotel on your recent stay with us. We are very pleased to hear you enjoyed your stay with us, and that you found the breakfast and the breakfast team amazing! Thank you again for the review, and we hope to welcome you to one of our hotels again very soon!

Kind regards
Louis
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1,236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012

I stayed here for 5 nights (Mon-Fri) while on a training course for work and I think I saw a total of 3 people on my floor the entire time (5th / top floor). A peaceful sleep every night which was most welcome (and a change from Travelodge where I usually stay). The location was quiet good, being only 3 mins walk from the Tube. I'll definitely be looking to stay with Premier Inn again if they're not *too* much more than Travelodge.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 29, 2012
Dear Guest,

We are very pleased to hear you decided to stay with us this time around, and very glad to hear you had an enjoyable stay with us! We trust you had a good course, and enjoyed staying with us. We look forward to welcoming you back to our hotel very soon!

Kind regards
Louis
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Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 24, 2012

I recently spent 3 nights at this hotel. I did a lot of research about which hotel to stay in as I needed to be in this area in particular. It paid off. The hotel was a reasonable distance from the tube station at Tower Hill, it was very easy to connect to the rest of London from this stop. The hotel was very welcoming and had a Costa coffee in reception as well as some leaflets and tourist information. My room was on the 4th floor and I was thrilled to have a view of The Shard, especially when it was lit up at night. I only ate at the hotel restaurant once during my stay and staff were helpful and quick to serve. I had an excellent nights sleep, the bed was very comfy and the room was massive. I will be coming again!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 26, 2012
Dear Guest,

Thank you kindly for the wonderful review on your recent stay with us. We are very pleased to hear you enjoyed your stay with us, and that you enjoyed the facilities offered, especially the Costa coffee shop we have in the reception area. Very pleased to hear you will be staying with us again, and we look forward to welcoming you back to our hotel!

Kind regards
Louis
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Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2012 via mobile

My boyfriend and I have just stayed in this premier inn from Monday-Friday. It is a fantastic place to stay in London. Neither of us had been before and it wasn't difficult to find our way with the tower hill tube station being a 5 minute walk away. The nearby tube stop also makes it very easy to explore London from the hotel, we used the tube to go everywhere both day and night. The area is still quite busy at night so it is safe to use the tube. Tower bridge, the tower of London and Thames riverboat cruises are also a 5 minute walk away.
The hotel itself was the cleanest we have stayed in, there was no fault to be found with the room! The staff were all very very friendly, the food was very tasty. Considering all the good points the price that you pay isn't bad at all either. If we ever return to London we will stay at this hotel again! It was perfect!
P.s. It is also surrounded by streets with lots of restaurants, a good wetherspoon right across the road and also a tesco express if you fancy buying a sandwich in the morning to carry with you for lunch.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 26, 2012
Dear Guest,

Thank you so much for the wonderful review on your recent stay with us. It is fantastic to hear you could not find fault with anything in the room, and that you found the team friendly and helpful. These comments will be passed on to all departments. Again, thank you for the brilliant review, and we look forward to welcoming you back to our hotel soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 22, 2012

Stayed with our 7 year old grand daughter as a London treat for her. Could not find fault with this hotel, easy to find re: directions and map sent through to my mobile, staff friendly and polite, rooms typical premier/comfy clean and fairly spacious. Breakfast was very good choice of hot & cold buffet etc lots of choices and well stocked. Lovely lady at check in for breakfast (unfortunately have forgotten her name) made a point of chatting to all including children. Would not hesitate to stay at this premier again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 26, 2012
Dear Guests,

Thank you for taking the time to review our hotel on your recent stay with us. I am so pleased to hear you and your family (including your granddaughter) enjoyed the stay with us, and that you could not find any fault during your stay! We look forward to welcoming you back to our hotel in the near future.

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2012

Lovely room, lovely people, lovely food. Really enjoyed our stay. Would definitely go again. We were close to the Tower of London and the HMS Belfast. 2 destinations definitely worth a visit. We paid for the meal deal, and we're not disappointed. We both had the steak an it was delicious!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 26, 2012
Dear Guests,

Thank you for the 5 star review posted on your recent stay with us. I am so pleased to hear you enjoyed your stay and that you made use of the special Meal Deal, which is really good value for money! Thank you again for such a wonderful review, and we hope to welcome you back very soon!

Kind regards
Louis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paignton
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2012

Absolutely unbelievable customer service. Everyone smiles, everyone seems to care, great little restaurant, cosy little bar area and one of the most comfortable beds I have ever slept in. And everything as clean as a whistle. I thought I was in a 5 star hotel - well done Premier inn!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, November 26, 2012
Dear Guest,

Thank you for such a fantastic review, it really makes us feel very proud to be part of the team at Premier Inn Tower Hill. We appreciate the 5 star comments, and look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City - Tower Hill

Address: 24 Prescot Street, London E1 8BB, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Beach Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#89 Family Hotel in London
#108 Romantic Hotel in London
#167 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Premier Inn London City - Tower Hill 3.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Premier Inn London City (Tower Hill) Hotel London
London Premier Inn
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City - Tower Hill England

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