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“Lovely hotel and great location” 5 of 5 stars
Review of Premier Inn London City - Tower Hill

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Premier Inn London City - Tower Hill
3.0 of 5 Hotel   |   24 Prescot Street, London E1 8BB, England (Whitechapel)   |  
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Rooms from £105
Ranked #139 of 1,049 Hotels in London
Certificate of Excellence 2014
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Lovely hotel and great location”
5 of 5 stars Reviewed September 29, 2012

Stayed for one night with my husband on 28/09/2012. Checking in was quick, reception staff very efficient and friendly, actually one of the best check ins we have ever experienced. Hotel is spotlessly clean. Our first room was located on the 4th floor and was to the back of the hotel, unfortunately there was a droning noise that my husband could not put up with, we was given another room without question, this was on the same floor but further down the corridor, although the droning noise was much better my husband could still hear it. Third time lucky we were put on the third floor and was at the front of the hotel. The room was lovely, very spacious. The reception staff dealt with our room request without us feeling like we were being a nuisance so we were really pleased with our stay. Location is perfect, just round the corner to the Tower of London. We did not eat at the hotel, there is a Wetherspoons opposite, this is not somewhere I would usually eat but this one was not typical of the ones I have seen before, staff were friendly, food was reasonably priced and very nice. Definitely will return to this hotel and recommend it highly.

Room Tip: Chose 3rd floor and ask for front of the hotel
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, October 9, 2012
Dear Guest,

Thank you for taking the time to write a review on your recent stay with us. I am really happy to read you enjoyed your stay and found the team friendly and efficient, and glad to hear they could accommodate you in another room. We look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,351 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 28, 2012

My self and my 12year old daughter stayed for just one night on the 24th of august 2012, our room was huge, very very clean and had everything you could ask for . However although i didn't say so, I had a very uncomfortable night sleep, well i didnt sleep much, the room and bed is s inviting, and i sank into it, it is not very long, being 6ft 2" my feet and legs over hung the bed an so i didnt get a good nights sleep, therefore wldnt book again. The breakfast would highly recoomend

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2012

I stayed here for one night and the hotel was perfect. The reception staff were very effective and friendly, was checked in immediately, but with a smile. The room was quiet, with a very powerful shower (+). I didn't eat there, but did have a drink in the bar at the night, once again excellent service. The hotel was clean throughout, I would definitely stay again.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, October 9, 2012
Dear Guest,

Thank you for your positive review about your recent stay with us. We are pleased to hear you had an enjoyable stay, and look forward to welcoming you back to our hotel in the near future!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martham Norfolk
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed at the Tower Hill Premier Inn from 21/09/12 for three nights, our room was quite small and the storage facilities for clothes was dire. A tiny open cupboard with hangers and not a drawer to be found! Also there is only one chair available which meant one of us had to sit on the bed to read or watch t.v. Our stay was otherwise comfortable, food was very good and the "Meal Deal" was excellent value for money. Staff in all areas were polite and helpful although it was sometimes difficult to communicate due to the language barriers that abounded throughout the hotel. This was our second stay and we will possibly stay again if we can find a better deal on the room prices as we feel that the rooms are a little overpriced.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, October 9, 2012
Dear Guest,

Thank you for your comments on your recent stay with us. I am glad to hear you found the meal deal good value for money, and that the team were helpful and friendly. We look forward to welcoming you back to our hotel in the near future.

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
Top Contributor
107 reviews 107 reviews
37 hotel reviews
Reviews in 44 cities Reviews in 44 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed September 22, 2012

A very nice premier inn, a good location, very clean, comfortable and excellent facilities. Provides a very good breakfast. Definitely a great base from which to explore London and all at a reasonable price. Will add to my list of options for when next travelling to London for work or pleasure.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, October 9, 2012
Dear Guest,

Thank you for taking the time to review our hotel on your recent stay with us. I am pleased to read you had an enjoyable stay with us, and we look forward to welcoming you back to our hotel soon!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxfordshire, UK
Top Contributor
66 reviews 66 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed September 21, 2012

We stayed here for one night whilst on our way to completing the Thames Path walk. We were surprised at how large our room was - all of the fittings/fixtures were clean and functioning and the shower was excellent. The location is good, being within a short walking distance of Tower Bridge and the Tower of London and an even shorter distance to Tower Hill and Tower Gateway stations on the underground and DLR respectively, so easy to get around from too. Despite being in the thick of it, the hotel is on a relatively quiet street and we had no problems with noise during the night. There are a good selection of pubs within a few minutes walk, including a Wetherspoons, which is literally across the road, and more on the other side of the bridge, so it is worth exploring a bit, We paid for a cooked breakfast which we thought good value at £8.95 for an unlimited choice from the well stocked/replenished buffet/drinks. All the staff we encountered were friendly and helpful. We would definitely stay here again if in London.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, October 9, 2012
Dear Guests,

It is fantastic to see you had an enjoyable stay with us, and thank you for writing such a wonderful review on your recent stay with us. We look forward to seeing you again soon!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowestoft, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2012

An excellent choice for overnight in London. Not too noisy, not bothered at all by outside traffic etc. overnight. Very well placed for quick visit to London, staff very friendly.We received online offer so our stay was only £29.00 which represents excellent value for money

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInnTowerHill, Manager at Premier Inn London City - Tower Hill, responded to this review, September 21, 2012
Dear Guest,

I am very pleased to hear you had an enjoyable stay and that you got to book the room at the discounted rate!! We look forward to welcoming you back to our hotel soon!

Kind regards
Louis Jacobs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn London City - Tower Hill

Address: 24 Prescot Street, London E1 8BB, England
Phone Number:
Location: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Beach Business Center with Internet Access Restaurant Wheelchair access
Hotel Style:
#72 Family Hotel in London
#124 Romantic Hotel in London
#168 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London City - Tower Hill 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Premier Inn London City (Tower Hill) Hotel London
London Premier Inn
Purple Hotel London
Sleep Inn City London Hotel
Purple Hotel City London
Premier Inn London City - Tower Hill England

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