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“Very Helpful and Caring Hosts” 5 of 5 stars
Review of Mandalay Picton House Hotel

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Mandalay Picton House Hotel
122 Sussex Gardens, London W2 1UB, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #95 of 513 London B&B and Inns
Karlstad, Sweden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very Helpful and Caring Hosts”
5 of 5 stars Reviewed September 29, 2010

Gary and Dwight the brothers who run Picton House are a great team. They really care. They are wonderful hosts and go out of their way to help guests. The hotel is affordable, clean and well worth it

I
will always stay here when I am in London from now on.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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169 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Atene
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2010

Great service, very friendly staff, good central location, value for money. Certainly a returning customer, only thing i would change, i would prefer a room on a floor.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Italy
Top Contributor
108 reviews 108 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 18, 2010

Let’s start it by underling that in UK and especially in London you’ll never get a decent accommodation at the same price as on the Continent. So we were rather relieved after finding this B&B. It is located in an area with a lot of small hotels, but it’s price is by far the best. And it is very central! We had an en suite room(9), with windows at the back of the building. Hence, it was very quiet. The room was clean, the bathroom , the same; we were provided with tea and coffee. Just one problem: the dimension. The room was indeed small, two adults cannot move inside in the same time. But as a matter of fact, we came in order to visit, not to stay inside, isn’t it?! But mind if you are a little bit oversized….you’ll have to climb steep stairs and to stay in a very small place. Breakfast is ok and the food, enough. About our staying, I have only one complaint: we left very early and we would like to receive some food the evening before. As a matter of fact, we paid for breakfast and didn’t get it…maybe the owner forgot, maybe it would have been a difficult task. I still think that 2-3 slices of cheese and some salami would have been a help for us(since we paid for food). Fortunately, Tesco was very close…
Overall, I`ll be back, London is an amazing place and I’ll return to Mandalay soon!

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2010

The Ally family makes this hotel one of the best places to stay in London. My experience this time was no different then my visit 2 years ago and is the reason my friend and I returned. The personal care this entire family takes to make sure you have an enjoyable stay in London makes you feel like you are staying with good friends. The beds are quite comfortable and compared to other hotels I have stayed in in London the rooms (this visit and last) are a nice size. My friend and I have plans to return to London in September of 2012 and will definately stay at the Mandalay.

  • Stayed September 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denmark
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 11, 2010

We stayed 4 nights at Picton. You feel very welcome here. However the family room that we got was not great. The double bed was very small - too small for two people. And the beds are quite hard. The bathroom was in bad shape. Good location close to Paddington and Hyde Park and very friendly hosts makes up for a lot of that. And a good price. However we will probably choose another place next time.

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Copenhagen
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 4, 2010

Our room (no. 6) was away from the street and quiet. The room was small but the lay-out good - like a ship's cabin. The ensuite toilet/shower was tiny, but OK for folks under 0.1 ton. Good quality beds. Good value for money.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Windsor, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2010

The location is great, just around the block from Paddington Station. Our en suite family room was quiet, immaculately clean, with adequate space and comfortable beds--all at an unbelievable value. Breakfast was quite good and plentiful with extensive choices available. All of the above would rate Mandalay Picton House 5 stars, but there's more!
I cannot even begin to heap enough accolades on the Ally family who run this place. They are what really set it apart from the rest. We stayed at 4 different Guest Houses/B&B's in Scotland and England on our recent visit to the UK, all of which were more than adequate. None came even close to the friendly service that we received at Mandalay Picton. Gary, Dwight, and the rest of the Ally family, greeted us warmly, treated us as old friends, and went out of their way to insure that our London stay with them was stress-free, and enjoyable.
Great place, great hosts, highly recommended--you won't be disappointed! While you're there, have dinner at the family restaurant--Mandalay; the food is to die for!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mandalay Picton House Hotel

Also Known As:
Mandalay Picton House Hotel London, England
Address: 122 Sussex Gardens, London W2 1UB, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Hotel Style:
Ranked #95 of 513 B&Bs / Inns in London

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