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“My fourth stay this year.” 5 of 5 stars
Review of Mandalay Picton House Hotel

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Mandalay Picton House Hotel
122 Sussex Gardens, London W2 1UB, England (Bayswater / Notting Hill / Lancaster Gate )   |  
Hotel amenities
Ranked #109 of 522 London B&B and Inns
Karlstad, Sweden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“My fourth stay this year.”
5 of 5 stars Reviewed November 20, 2012

When I am in London, I always stay here. Why? Because of the sincere welcome; the friendly, helpful owners and the safe, secure environment.

There is no better value for money hotel in London. That is a fact. Yes, there are more expensive hotels. There are more modern hotels. And there are 5 star hotels. But none of them give you quite the same warm welcome time after time.

For me that's the unique 5 star quality that Mandalay and Dwight and Gary have mastered.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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174 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Edmond, Oklahoma
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2012

We stayed at the Mandalay Picton house. The owner and his family were so friendly and helpful to us while we stayed there and they added to our experience in London.

Good: Great staff, clean place to stay, great value. Good location relative to Tube stops, especially the Heathrow Express to Paddington train. The breakfast was very enjoyable and included cereal, fresh made eggs, tea, juice, cookies, and toast. Wonderful! Everything was clean and we felt comfortable in our room.

Average: the room we had was a bit tight and, like many European hotels with bathrooms added to rooms after the fact, the bathroom was small.

Overall we recommend this as a good, clean, and friendly place to stay while in London. We will use it again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 6, 2012

Stayed here for 2 nights and it was a pleasant stay. The hotel was convenient with walking distance to tube (5 mins) and stores nearby. Was surprised that this hotel served halal food which makes it easier for us to eat.

Had stayed in a rather large room to accommodate the 5 of us (3 small kids) but the room was still cozy and clean. Loved that the rooms were warm when outside it was freezing. TV and toilets worked fine without any problems.

However, the best thing about the hotel are the people and them being very accommodative to our needs. They also managed to book us a taxi from the hotel to Heathrow at a good price and were very accommodating in terms of directions to eat and go to certain places. They also packed us breakfast as we had to check out early in the morning. Noticed that some of the people there spoke other languages as well (not mistaken French and Japanese).

Negative side of it was maybe the breakfast as wasn't as good as expected but that was me alone as none of the others raised it up. Wifi signal in the room was also quite poor. However, overall a very good stay indeed..

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 28, 2012

Great location, great staff, very reasonable rates (plus a reduction for only having 3 in a quad room). Rooms are clean and serviceable. Only one complaint, the fire alarm went off at 6.50 am!! Finally, although it's adequate and surprising that its included considering the low rates, I would recommend going out for breakfast!!

Stayed October 2012, traveled with friends
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Gothenburg, Sweden
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 24, 2012

I and my 9 year old son have had the pleasure to visit this hotel five times since may 2011. Allways the stay has been relaxing, and with perfect, but respecful services. It is situated just between to underground stations, closest is Paddington st. The personal is very service minded, and allways in a good mood. The rooms are just somewhere to sleep. But it is allways clean, and fresh. In the end, I have to meantion the calm and quite moment och breakfast. People from Sweden, Norway and elsewhere who share their experiencies from yesterday, and perhaps what will happen today. I will say.. go there!!! You will not be disappointed! Väl mött på Picton Mandalay hotel

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Finland
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 3, 2012

We stayed in London for three nights and just needed a room to sleep. This one was just 5 minutes' walk from Paddington station, so it was handy as we took the train from Heathrow (although there are plenty of other hotels in the area as well).

The service was very friendly and anytime we needed something we were immediately attended. The bathroom was very small, otherwise the room was ok. Breakfast was enough to start the day - nothing special but nothing to complain either.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oslo, Norway
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2012

if you are looking for luxury, don't go here. But if you want a safe and very cheap place to stay, go! The hotel is small and the opposite of fancy, but the owners are extremely helpful and nice. The room I had was very small but also very clean, which is not always true of London hotels.
The bathroom was tiny and not very comfortable, but again - clean.
The full English breakfast was included in the room price.
This hotel is perfect is you are in London to stay out - and not in. It is real value for money, and the location only two minutes walk from Paddington is perfect, especially if you are flying in and out from Heathrow.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Mandalay Picton House Hotel

Address: 122 Sussex Gardens, London W2 1UB, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Hotel Style:
Ranked #109 of 522 B&Bs / Inns in London
Also Known As:
Mandalay Picton House Hotel London, England

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