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“THE hotel!!!” 5 of 5 stars
Review of Mandalay Picton House Hotel

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Mandalay Picton House Hotel
2.0 of 5 Bed and Breakfast   |   122 Sussex Gardens, London W2 1UB, England   |  
Hotel amenities
Ranked #180 of 525 London B&B and Inns
Gothenburg, Sweden
Reviewer
3 reviews 3 reviews
“THE hotel!!!”
5 of 5 stars Reviewed October 24, 2012

I and my 9 year old son have had the pleasure to visit this hotel five times since may 2011. Allways the stay has been relaxing, and with perfect, but respecful services. It is situated just between to underground stations, closest is Paddington st. The personal is very service minded, and allways in a good mood. The rooms are just somewhere to sleep. But it is allways clean, and fresh. In the end, I have to meantion the calm and quite moment och breakfast. People from Sweden, Norway and elsewhere who share their experiencies from yesterday, and perhaps what will happen today. I will say.. go there!!! You will not be disappointed! Väl mött på Picton Mandalay hotel

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
Finland
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 3, 2012

We stayed in London for three nights and just needed a room to sleep. This one was just 5 minutes' walk from Paddington station, so it was handy as we took the train from Heathrow (although there are plenty of other hotels in the area as well).

The service was very friendly and anytime we needed something we were immediately attended. The bathroom was very small, otherwise the room was ok. Breakfast was enough to start the day - nothing special but nothing to complain either.

  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oslo, Norway
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 4, 2012

if you are looking for luxury, don't go here. But if you want a safe and very cheap place to stay, go! The hotel is small and the opposite of fancy, but the owners are extremely helpful and nice. The room I had was very small but also very clean, which is not always true of London hotels.
The bathroom was tiny and not very comfortable, but again - clean.
The full English breakfast was included in the room price.
This hotel is perfect is you are in London to stay out - and not in. It is real value for money, and the location only two minutes walk from Paddington is perfect, especially if you are flying in and out from Heathrow.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 25, 2012

I stayed here with my daughter in July 2010 for 3 nights. I had decided on it through reading the reviews here on tripadvisor for budget hotels in London. It is close to Paddington station, about a 5 min walk. And just around the corner from a great little Italian cafe which served great coffee. And a 5 min walk to a great Indian restaurant, called Noorjahan 2.
The staff at Mandalay Picton were all really friendly, helpful and polite, they serve a good size breakfast in the mornings too. The room catered for our needs with twin beds and an ensuite bathroom. I remember reading some reviews about the ensuites being small. Well, this one had room for a basin, a toilet and a shower. And room to stand and dry yourself. What more does a person need? The shower worked really well, I didn't feel cramped at all in it, or in the bathroom. The room was really quiet also. I always take decent earplugs with me when I travel, but I had no need to use them here.
It was also no trouble to leave our bags with them after checkout, as we had a late flight out.
I'd stay here again with no hesitation.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 19, 2012

As most people have pointed out, the hospitality and service at this hotel is five stars. The owners are incredibly welcoming and friendly people.

A few times we ended up talking to them for 20+ minutes at a time - about everything from our hometowns and London to world issues and the weather. It was a joy to meet them.

As for the rooms they are in need of an upgrade, like many budget hotels in London. The amenities, blankets and window coverings are a bit dated (and our toilet seat was broken).

The breakfast was not very good.

The location is great - just a short walk from Paddington Station, close to some great restaurants and pubs, and close to Hyde Park and Kensington Gardens.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Borgo a Buggiano, Italy
Top Contributor
71 reviews 71 reviews
19 hotel reviews
Reviews in 43 cities Reviews in 43 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 16, 2012

I have been in Mandalay five nights in april with my mum and sister. I chose this place thanks to the reviews on Trip Advisor, and all the expectactions were respected.
At the moment of booking I asked for a triple room, and Gary, the owner, answered me very quickly, offering a four beds bedroom at the same price because of the availability. I found it very honest and nice.
The bedroom (as I was told) was in the basement, with bathroom and a window on a small court. The atmosphere is really british, with carpet everywhere. It seems to stay in a family house. What really surprised me, as I already have been in London's accomodation, was the cleaness of both bedroom and bathroom. That is a really good point. The fornitures are in good condition, that's not a design hotel, but honestly, who cares when everithing is so nice and clean. Breakfast is good enough to a perfect morning start: then just have a five minute walk in the nice area and take the Paddington metro line to reach all the amazing attractions in London.
Just few more words to say that Gary, Dwight and all the staff will make your stay a real pleasure: nothing better coming back after a long day then a sincere welcome, a smile and a nice chat.
I will definitively reccomand Mandaly Picton and come back for my next trip in London!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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chicago
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 10, 2012

My family of four stayed four nights at Mandalay in mid-June. From the planning stages right through to our check out the owners, brothers Gary & Dwight, could not have made us feel more welcomed. Gary arranged for a car service to pick us up at Heathrow. Having this set up for our 11 pm arrival made our arrival effortless and the price was cheaper than others. A typical English breakfast is served which may not appeal to some American's tastes (baked beans, for example), but we found it plentiful and a good source of fuel to start the day. The room was clean and basic, the location fantastic - right between Hyde Park and Paddington Station. But what really made our stay was the hospitality of Gary and Dwight. Both went out of their way to not only make our stay wonderful but they really made us feel like family. We arrived back at the hotel one evening and Gary greeted us with a smile and a surprise... He had made a traditional Burmese dessert for us- which was delicious! The day of our departure we had an early flight and Dwight packed up a goodie bag for us to take with us! Gary also gave my kids a book as a gift! When we return to London we will most certainly be staying at Mandalay!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mandalay Picton House Hotel

Address: 122 Sussex Gardens, London W2 1UB, England
Location: United Kingdom > England > London
Amenities:
Restaurant
Hotel Style:
Ranked #180 of 525 B&Bs / Inns in London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Mandalay Picton House Hotel 2*
Number of rooms: 18
Reservation Options:
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Also Known As:
Mandalay Picton House Hotel London, England

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