As most people have pointed out, the hospitality and service at this hotel is five stars. The owners are incredibly welcoming and friendly people.
A few times we ended up talking to them for 20+ minutes at a time - about everything from our hometowns and London to world issues and the weather. It was a joy to meet them.
As for the rooms they are in need of an upgrade, like many budget hotels in London. The amenities, blankets and window coverings are a bit dated (and our toilet seat was broken).
The breakfast was not very good.
The location is great - just a short walk from Paddington Station, close to some great restaurants and pubs, and close to Hyde Park and Kensington Gardens.
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- Also Known As:
- Mandalay Picton House Hotel London, England